Alec Sampson

Experience

• 

  Miami University

  Aug 2016 - May 2018

  Resident Assistant
• 

  Cerner Corporation

  Jun 2019 - Jun 2021

  Technical Solution Analyst

  Provided Tier 3 support to hospitals for Revenue Cycle's registration component. I helped with build, best workflow and practices, and also provide troubleshooting help for various errors and code defects. On top of that, I also was the liaison between my app services team and the solution strategy team for model build and hosted office hours with consultants to troubleshoot issues and prevent volume from coming into our queues. I also currently mentored a new analyst and helped him learn the solution so he could contribute to our team. Show less

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  Blue Cross and Blue Shield of Kansas City

  Jun 2021 - now

  DBA for Microsoft SQL Server databasesBuild and Maintain Azure SQL DBsSupport our main, replicated HA serverQuery tune performance issues on servers as neededUpgrade and Maintain servers I am responsible for support of multiple business applications, mainly SAP Business Objects and Athena EMR. Support consists of provisioning user accounts to troubleshooting errors and other application issues. I also assist with server and code upgrades along with routine maintenance.

  • Database Engineer II

    Feb 2023 - now

  • Application Administrator II

    Jun 2021 - Feb 2023