Jordan DeVore

Experience

• 

  Nike

  May 2015 - Oct 2017

  Part time athlete

  • Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales• Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary• Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques• Assist Leads, Senior Associates, and Managers in training entry level associates• Assist with loss prevention efforts by providing proactive customer service Show less

• 

  BRIDGE

  Aug 2016 - now

  • Supports and works as a resource in assisting field marketing, key account marketing, and digital teams executing campaigns in SalesForce (Sales Cloud) email platforms• Build client’s audience creation requests in our platform• Pull campaign performance data regularly in order to identify issues, trends, and optimization strategies• Support the group’s stable book of business by identifying orders for repeat business and maintaining • Responsible for the scheduled execution on all campaigns and deliverables• Troubleshoot all issues with campaign execution and deliverable production• Perform basic HTML/CSS coding tasks Show less • Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.• Provides information by collecting, analyzing, and summarizing information; responding to requests.• Maintains quality service by monitoring standards; advising supervisor of potential problems.• Updates job knowledge by participating in educational opportunities.• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

  • Senior Account Manager

    Apr 2022 - now

  • Account Manager

    Jan 2017 - Apr 2022

  • Junior Account Manager

    Nov 2016 - Jan 2017

  • Count Specialist

    Aug 2016 - Nov 2016