Haoping Tan

Haoping Tan

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  • Timeline

  • About me

    Technology Delivery Lead Manager at Accenture

  • Education

    • Hai Sing Catholic

      1997 - 2000
      Cambridge-Singapore GCE ‘O’ Levels 2 Distinctions, 5 Credits
    • Singapore Polytechnic

      2001 - 2004
      Diploma Information Technology (Information Systems)
    • University of London International Programmes

      2006 - 2009
      Bachelor of Science (B.Sc.) Computing and Information Systems Second Upper Class Honors
  • Experience

    • Accenture

      Oct 2009 - now

      - Manage Change Request (CR) team- Ensure that CR is delivered on schedule to the clients- Analyst and provide solution for CR- Provide guidance for junior team members- Monitor and ensure the progress of CRs are on track- Provide mitigating actions if progress of CRs are behind schedule- Coordinate between users and IT division to ensure that users’ requirements are all met and within the scope of the CR- Conduct user acceptance testing (UAT) for CRs with users and ensure that all issues raised during UAT are resolved before actual production implementation- Work hand in hand with the maintenance team to ensure that production system is stable after CR implementation Show less - Manage infrastructure team for internal testing environment- Setup and upgrade the internal testing environment to improve on the productivity of team members- Analyze previous years’ usage statistics and model a performance testing plan for clients- Conduct system performance testing using HP Load Runner twice yearly and identify performance bottlenecks of production system- Analyze performance bottlenecks and provide recommendations for maintenance team to follow up- Present findings, follow up actions and mitigation plans after system performance testing- Plan and execute infrastructure upgrade for clients. Includes database version upgrades and migration of multiple servers from Solaris zones to LDOM- Oversee system monitoring activities during system peak operation period- Coordinate between internal team, client’s IT branch and Facility Management (FM) vendor to ensure daily operations can run smoothly Show less

      • Technology Delivery Lead Manager

        Dec 2019 - now
      • Business & Technology Delivery Associate Manager

        Dec 2017 - Nov 2019
      • Business & Technology Delivery Team Lead

        Dec 2015 - Nov 2017
      • Technology Architect Senior Analyst

        Mar 2013 - Nov 2015
      • Software Engineer

        Mar 2011 - Feb 2013
      • Software Engineer Associate

        May 2010 - Feb 2011
      • Graduate Trainee

        Oct 2009 - Apr 2010
  • Licenses & Certifications