Deep Enrich
Sidharth Sarju
Technical Support Specialist
496 followers
Dublin, County Dublin, Ireland
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About me
MSc in Applied Cybersecurity at Technological University Dublin
Education
Mar Baselios Institute of Technology and Science, Nellimattom P. O. , Kothamangalam
2019 - 2023Bachelor of Technology - BTech Computer Science
Technological University Dublin
2024 - 2025Master of Science - MS Cybersecurity
Experience
Sutherland
Oct 2023 - Aug 2024Technical Support SpecialistSupported EMEA Non English McAfee antivirus software customers by troubleshooting technical issues via Chat support and email.Delivered high-quality customer support, resolving issues promptly and professionally.Documented technical incidents and solutions accurately, contributing to knowledge base updates.
Licenses & Certifications
- View certificate
Foundations of Operationalizing MITRE ATT&CK v13 Certificate
AttackIQDec 2024
- View certificate
Top ATT&CK Techniques Certificate
AttackIQDec 2024 - View certificate
SOAR Analyst
GoogleDec 2024 
Intro to Splunk
SplunkDec 2024
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