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Mona Bakir

Mona Bakir

Japanese Tour Operator

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location of Mona BakirEgypt

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  • Timeline

  • About me

    Assistant General Manager at TEPSCO., LTD

  • Education

    • Ain Shams University

      2008 - 2012
      Bachelor's degree Japanese Language and Literature Good

      - Educated skills in translating English and Japanese languages.- Communicate with Japanese speaking people .

  • Experience

    • H.I.S.

      Feb 2013 - Sept 2016
      Japanese Tour Operator

      - Preparing detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients .- Complete travel arrangements for clients with hotel , cruise and ground transportation vendors .- Make professional , accurate , cost effective travel arrangements for clients while providing excellent customer service .- Answer phones professionally , courteously and promptly .- Keep up to date with knowledge of vacation , tour , and cruise areas , tour packaging and in- house clients .- Communicate with Japanese speaking clients through emails and telephone calls . Show less

    • HSBC

      Oct 2016 - Nov 2017
      Customer Service Executive

    • TEPSCO, LTD

      Dec 2017 - now
      Assistant General Manager

  • Licenses & Certifications

    • Amadeus Basic Course with a degree granted B +

      Amadeus
      Jun 2013

    • Duolingo French Fluency: Beginner (Estimated)

      Duolingo
      Jan 2016
      View certificate certificate

    • JLPT ( Japanese Language Proficiency Test )

      The Japan Foundation
      Dec 2011

  • Volunteer Experience

    • cordinator

      Issued by El Resala charity organizatin on May 2012
      El Resala charity organizatinAssociated with Mona Bakir