Harley Moore

Experience

• 

  Maurices

  Jun 2012 - Sept 2016

  My responsibilities include overseeing and managing employees, training new employees, holding current and all employees accountable, actively participating and/or hosting meetings, completing projects and tasks efficiently, and giving customers an amazing shopping experience as well. • Solved customer issues quickly and efficiently in a way that the customer left happy without breaking any company policies• Trained new employees, so that they understood what was expected of them, and held them accountable for their actions• Actively participated and hosted store meetings• Helped in the decision making of new hires and assisted in the interviewing process• Completed visual merchandising and marketing• Analyzed business trends of how the store was performing • Formed solutions to increase business if trends were falling Show less

  • Assistant Manager

    Mar 2013 - Sept 2016

  • Associate

    Jun 2012 - Mar 2013
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  MiLEND, Inc

  Jan 2017 - Apr 2017

  Loan Officer

  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans • Work with clients to identify their financial goals and to find ways of reaching those goals • Assess customer needs, explore all options, and introduce different types of loans• Operate in compliance with laws and regulations and adhere to lending compliance guidelines

• 

  Norfolk Southern

  Mar 2018 - Jul 2019

  • Verify the accuracy of Norfolk Southern invoicing for revenue earned from rail operations• Utilize analytical tools to identify trends related to traffic, customers, invoices and payments• Interact with internal departments such as Transportation and Marketing, as well as other railroads to research and resolve disputes• Provide comprehensive updates to Management team and related stakeholders regarding customers’ accounts• Actively participate in own professional development as guided by management team Show less

  • Senior Revenue Account Analyst

    Apr 2019 - Jul 2019

  • Revenue Account Analyst

    Mar 2018 - Apr 2019
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  Ameris Bank

  Jul 2019 - now

  Personal Banker

  Ascertain customers’ needs and goals by providing appropriate tailor-made solutions whileoffering guidance and investment advice• Manage new and existing customers by helping them open and customize new checking andsavings accounts• Maintain knowledge and understanding of appropriate banking legislation and regulations bykeeping up to date with market updates and financial news• Utilize systems such as Salesforce to escalate customer queries and resolve account researchquestions Show less