Gautham Rajeev

Experience

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  McDonald's

  Feb 2020 - Aug 2020

  Crew Member

  Employed multitasking skills to switch fluidly between various activities and cope with high demand.Completed cleaning and serving tasks to high-quality standards. Drove team success by completing allocated tasks quickly and accurately. Provided high-level customer service by going the extra mile to identify and cater to customer needs.Operated ovens, fryers and stoves safely.Worked within variety of kitchen stations, including food prep, cooking and dishwashing. Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently. Show less

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  AKW Global Logistics Ltd.

  Aug 2020 - Oct 2020

  Warehouse Operative

  Understood warehouse product placement, enabling efficient picking and packing services. Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.Picked orders to meet productivity targets. Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency. Show less

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  Kammac Ltd

  Nov 2020 - Oct 2021

  Gatehouse Admin

  Data entry of inbound and outbound goods.Operated and maintained various office machinery such as printers, fax machines and photocopiers.Trained new staff in company procedures, best practices and computer software.Managed client communications by answering phones and corresponding through email.Greeted visitors and appropriately directed to designated areas.Uploaded files and entered data into records management system.Organised and stored hardcopy files.Answered phones and performed clerical office functions. Show less

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  Profile Security Services Limited

  Nov 2021 - May 2023

  Operations Supervisor

  Conduct supervisory tasks across the entire regional portfolio of static security sites. (Including staff welfare checks, out of hours visits and other compliance checks)Performing routine site patrols, locks, unlocks and emergency alarm response to premises throughout the region using our Patrol vehicle.Undertake weekly property inspections looking for leaks, faults and damage etc.Completion of detailed and articulate electronic reports via our own dedicated reporting softwareUndertake regular audits of keys and equipmentAssisting the Customer Service Manager with any out of hours and emergency scheduling issuesPromote, maintain and comply with Health and Safety legislation and company standardsPerformance management of the site based teamsConducting employee appraisals, assessments and trainingLiaising with our clients and their local representatives as required Show less

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  First Response Group

  May 2023 - now

  Operations Support Manager

  Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.Coordinate with different departments to ensure seamless workflow and effective communication.Monitor and analyze operational performance, and implement necessary improvements.Lead a team of operational staff, providing guidance, support, and training as required.Foster a positive work environment, encouraging teamwork and collaboration.Conduct performance evaluations, provide feedback, and identify opportunities for skill development.Identify areas for process improvement and efficiency enhancement, implementing solutions to streamline operations.Ensure compliance with industry regulations, company policies, and safety standards.Identify potential risks and develop contingency plans to mitigate them.Conduct regular audits and inspections to maintain operational integrity.Monitor customer feedback and address concerns promptly to ensure high levels of customer satisfaction.Recruitment, conducting Interviews, training and coaching. Show less