
Nancy Emerson, MBA
Data and Software Support Specialist

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About me
Health Technology Educator and Agile Transformation Coach
Education

Indiana Wesleyan University
1997 - 1999BS Business Administration
Indiana Wesleyan University
-
Indiana University School of Medicine
2020 - 2021
Experience

Indiana Association for Child Care Resource and Referral
Jan 2001 - Feb 2011Data and Software Support Specialist
Fitness Your Way
Jan 2011 - Apr 2020Owner/Personal TrainerOffering boot camps, private personal training, motivation and education to help you reach your wellness goals.

Various locations
Jun 2012 - Apr 2020EHR Trainer and Support AnalystWork with nurses, physicians, and surgeons at the elbow during EPIC implementation; provide classroom training to L&D nurses; create lesson plans and exercises, etc.

Community Health Network
Jun 2012 - Jan 2013EPIC Credentialed Trainer - StorkTrain nurses and physicians in classroom setting during implementation to EPIC. Specializing in Stork and Provider applications. Provided implementation support during go live.

Indiana University Health
Feb 2013 - Mar 2014Cerner Support Analyst/Trainer
The Coddington Group, LLC/Deloitte Consulting
Mar 2014 - Jul 2014EPIC Credentialed Trainer - StorkTrained all OB/Gyn staff on EPIC in a classroom and at the elbow setting; provided at the elbow support during go-live; assisted in updating lesson plans, etc.

Sagacious Consultants
Jul 2014 - Oct 2014· Attended training on AdvantageCare-specific workflows (EpicCare Ambulatory, Kaleidoscope, Prelude and Cadence) prior to go-live· Provided elbow-to-elbow support to end users in [department] through coaching and issue identification· Escalated issues to Site Leads from Sagacious Consultants· Served as a liaison between the Command Center and end users to communicate issue resolution and updates · Attended training on AdvantageCare-specific workflows (EpicCare Ambulatory, Kaleidoscope, Prelude and Cadence) prior to go-live· Provided elbow-to-elbow support to end users in [department] through coaching and issue identification· Escalated issues to Site Leads from Sagacious Consultants· Served as a liaison between the Command Center and end users to communicate issue resolution and updates
Temporary Go-Live Floor Support Staff
Jul 2014 - Oct 2014EPIC Go Live Consultant - Ambulatory
Jul 2014 - Aug 2014

Medasource
Nov 2014 - Jul 2017Cerner Support Analyst ConsultantProvided at the elbow support during Cerner implementation to physicians, nurses and front desk of ambulatory and inpatient areas.

Indiana University Health
Apr 2020 - nowSenior Clinical Educator
Oct 2022 - nowIS Clinical Educator
Apr 2020 - Mar 2023
Licenses & Certifications
- View certificate

Lean Six Sigma Foundations
LinkedInJan 2025 - View certificate

The Science of Well Being
CourseraJun 2020 
Epic Clinical Informaticist Certification
EpicOct 2025
Volunteer Experience
Volunteer
Issued by Meals on Wheels on Mar 2012
Associated with Nancy Emerson, MBAMentor
Issued by My Sister's Closet boutique on Oct 2016
Associated with Nancy Emerson, MBA
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