Karen Pasquini

Experience

• 

  Duamex Quality Flowers

  Jan 1998 - Jan 2000

  Assistant to the Contoller

  Responsible for Accounts Payables and Recievables and executed on ad hoc requests from the Controller.

• 

  ETTER Engineering

  Jan 2000 - Jan 2003

  Office Manager

  Organized and coordinated office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Developed intra-office communication protocols, streamlined administrative procedures, inventory control and purchasing.

• 

  Anthem Bluecross & Blueshield

  Jan 2004 - Jan 2019

  Organized series of work into single portfolio consisting of reports that captured project objectives, costs, timelines, accomplishments, resources, risks and other critical factor project delivery and budget forecasting on a short, medium- and long-term basis. Applied process design, mapping and quality assurance tools to define and improve processes within the Technology, Strategy, and Enablement organization. Drove change and process improvements that supported business value add initiatives within the organization. Provided project leadership and support for 1 of the nation’s largest Health Insurers. Planned, coordinated, monitored, and supported implementation of multiple projects within the Information Technology organization. Provided guidance and support to associates by providing clear and accurate information regarding corporate policy, benefits and various wellness initiatives. Supported the process for non-complex corrective actions and terminations as well as conducted exit interviews and completed documentation. Facilitated new hire orientation delivery. Completed required research for HR actions, associate relations issues and legal and compliance issues. Developed and maintained positive customer relations and coordinated with various functions within the company to ensure customer requests and questions were handled appropriately and in a timely manner. Researched and analyzed data to address operational challenges and customer service issues.

  • Portfolio Manager(Process/Financial Analyst)

    Jan 2014 - Jan 2019

  • Senior Process Engineer

    Jan 2013 - Jan 2014

  • Senior Technical Project Analyst

    Jan 2011 - Jan 2013

  • Associate Human Resource Consultant

    Jan 2006 - Jan 2011

  • Customer Care Representative

    Jan 2004 - Jan 2006
• 

  Elevance Health

  Sept 2022 - Oct 2023

  Portfolio Coordinator

  Organizing a series of work into single portfolio consisting of reports that captures project objectives, costs, timelines, accomplishments, resources, risks and other critical factors.