Zohaib Saghir

Experience

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  Chickenlicious

  May 2021 - Sept 2023

  Front End Staff
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  Nottingham Trent University

  Sept 2023 - now

  Student

  Currently studying business management, accounting and finance and an aspiring accountant.

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  Answer4u

  Oct 2023 - now

  Call Center Specialist

  As a call centre agent, my role involves interacting with customers to resolve their inquiries and issues. I rely heavily on my communication skills to clearly explain solutions and maintain a professional tone. Active listening is vital in understanding customer needs, while problem-solving helps me resolve any issues they face.I'm also focused on delivering excellent customer service by staying patient and empathetic, even when dealing with difficult situations. Multitasking is part of my daily routine as I manage several queries at once. I work with various systems, so being technically proficient ensures I can navigate software efficiently. Show less