Lisa Fowler, MBA, CIA, CISA, CCSA

Experience

• 

  Food Lion

  Nov 2000 - Oct 2002

  Retail Labor Systems Analyst

  Detailed information provided upon request.

• 

  Delhaize Group

  Oct 2002 - Jan 2018

  Information Technology (IT) Audit Manager November 2015 – January 2018Internal Audit Manager April 2008 – October 2015• Gather information from management throughout the organization to create a risk based audit plan that aligns with the current risk and strategy of the company. • Guide integrated engagement teams in scope/risk/control determination, testing program creation and control evaluation.• Manage assessment of General Computing Controls (GCC) (i.e. security, change management and operations).• Ensure quality, consistency and content accuracy of work-paper documentation. Also ensure appropriate risk tolerance is applied to observations noted during audit and advisory engagements.• Coaching associates in an environment that promotes grace and acceptance.• Review and create audit reports. Able to summarize audit observations in a clear, concise and well organized manner. • Manage quarterly follow-up testing process for open observations from prior audit reports. • Development of strong relationships by promoting an environment of cooperation, collaboration and adding value to business, IT Management and ISO.• Advise management on existing or new processes.• Manage staff of varying experience levels within an environment that fosters teamwork and cross-sharing of individual knowledge and expertise. Develop training plans, set goals and discuss career aspirations.• Provide guidance and important context to auditors regarding how IT is connected to the business. • Lead global effort to establish an internal QAR within the Internal Audit to ensure that the prescribed audit methodology is being utilized globally and in a consistent manner. • Collaboration and contribution to global teams relating to audit methodology, audit department management approach/strategy, Risk Assessment methodology and data analytic capabilities/opportunities.• Budget/Forecast preparation and entry department.• Provide information for Audit Committee Reporting. Show less (Promoted from Staff Auditor to Senior Auditor May 2004)• Executed audits following the global audit methodology with increasing levels of responsibility and autonomy.• Conducted interviews and meetings to fully understand the process under review.• Created process flowcharts and narratives.• Determined risk and controls within processes.Develop risk testing programs to effectively evaluate control environment.• Exceled at completing a detailed and thorough review of testing work-papers to ensure they were logical, accurate, complete and that supporting documentation was present.• Communicated potential observations to management with respect and through an educational approach.Collaborated with management to determine root cause and to ensure assigned risk rating was reasonable and appropriate.• Drafted and reviewed audit deliverables such as Engagement Memo, Observation Sheets, Final Audit Report, etc.• Assisted Audit Management with annual Risk Assessment.• Built and maintained invaluable relationships.• Participated as the audit representative to provide advisory suggestions during BCP (Business Continuity Planning) table top discussions.• Diverse history of audit engagements and processes/departments reviewed, including:- Supply Chain: New Item, Discontinued Items, Produce Quality, Reclaim, Private Brands, Master Network (process & system from ILM to SEGA), etc.- Retail Operations/Strategy: New Store Site Selection, Pharmacy Inventory, Food Safety, Out of Stocks, Lottery, Construction/Store Remodels, DSD Receiving, Shrink, Sustainability, Decision Rights, Media Print, Charitable Contributions, etc.- Accounting/Finance: SOX BCC, Store/Retail Sales Accounting, Anti-money Laundering, Fixed Assets, Travel & Expense, Vendor Allowances, Payroll, DSD Accounting, Capital Approval Process, Inventory Accounting, etc.- Information Technology: IT Vendor Management, Disaster Recovery, BCP, SOX GCC, Data Accuracy – Customer, Project Management, etc. Show less

  • Internal Audit Manager

    Apr 2008 - Jan 2018

  • Senior Internal Auditor

    Oct 2002 - Apr 2008
• 

  Ahold Delhaize USA

  Jan 2018 - now

  • Create targeted solutions, tools and support for the RBS Leadership Team. • Developed (concept through execution) and maintain an Executive dashboard highlighting critical and compelling KPIs and metrics. This tool provides leadership access to views/visualization which allow for trends and anomalies to be identified more effectively.• Designed and assisted in the creation of an Executive SharePoint site that provides “easy access” to critical reporting, functional dashboards and a calendar that includes relevant meetings/events. • Thoroughly review tools, dashboard and deliverables to ensure data accuracy and timeliness of delivery.• Provide critical insights and executive level summaries to accompany refreshed tools and other deliverables. • Manage content, support and facilitate multiple leadership and governance forums. Ensure these meetings are effective, topics are relevant and that attendees receive value from their time invested in these forums.• Development work for key initiatives and important bodies of work (supporting the Chief of Staff role). • Assist in planning and creating materials for Executive off-sites, providing productive and meaningful content.• Provide forecast/budget support for functional and Executive cost centers. • Support development, talent planning and performance management of direct reports. Show less Oversees and assists in the implementation of ADUSA's most-impactful strategic projects/initiatives. Takes strategies and works cross-functionally with different departments and brands to implement new concepts. This includes overseeing the initiative, adjusting as needed, and working to create cross-functional alignment to help ensure successful execution.• Partner with senior leadership and cross-functional teams to plan, launch and implement high impact strategic projects that support ADUSA’s strategic and operational goals.• Effectively communicate and collaborate cross-functionally with multiple departments, brands and third parties to implement new concepts and strategies.• Gain cross-functional alignment to help ensure successful execution.• Structure and drive execution of key strategic initiatives by developing processes, work plans, gathering, analyzing and sharing relevant data, measuring results and developing recommendations.• Develop compelling presentations to communicate findings, recommendations and status to senior management. • Drive tangible change through support and consultative input and direction.• Assist in the annual strategic planning process from an ADUSA perspective including coordination with brands and shared service organizations to ensure an aligned and consistent message throughout. • Research and summarize trends across industry, consumer insights and competitive landscape. • Create communication materials for key events/meetings (i.e. Capital Markets Day, Supervisory Board, etc.). • Identify risk within strategic projects and develop mitigation strategies.• Active in Strategy Community and Brand Presidents’ forums where brand leaders throughout ADUSA partner to share knowledge, challenges and solutions.• Peer review materials and share feedback to ensure relevancy, effectiveness and clarity. • Assist in increasing retail and ADUSA brand knowledge across the US Strategy team. Show less

  • ADUSA Strategy Execution Manager / Chief of Staff Support

    May 2021 - now

  • Strategy Manager

    Jan 2018 - Apr 2021