Shashank Saxena

Experience

• 

  Appdroid Solutions

  Jan 2015 - Dec 2019

  **Expertly managed end-to-end software project acquisition across platforms like Upwork, Freelancer, and Guru, resulting in a 30% increase in project wins through strategic bidding and proposal crafting.**Facilitated requirement-gathering sessions to accurately define project scope and objectives, leveraging Agile methodologies to ensure responsiveness to client needs and iterative project development.**Implemented effective lead generation strategies, including targeted email marketing campaigns and polished proposal writing, complemented by diligent follow-ups to nurture potential client relationships.**Utilized tools such as VSTS for streamlined communication and task management, fostering collaboration among cross-functional teams throughout the project lifecycle.**Produced detailed Software Requirement Specifications (SRS) and Business Requirement Documents (BRDs) that provided clear roadmaps for development, while coordinating closely with QA teams for comprehensive testing and secure deployment. Show less

  • Senior Analyst

    Oct 2018 - Dec 2019

  • Senior Analyst

    Oct 2017 - Oct 2018

  • Analyst

    Oct 2015 - Oct 2017

  • Junior Analyst( Intern )

    Jan 2015 - Oct 2015
• 

  Software Joint Pvt. Ltd.

  May 2015 - Jul 2015

  IOS Developer

  Completed my training on iOS dev. while working on technical designs and implementation of 2 + complex iOS apps that has now being published. One of the them is a one to one chat application with secured encrypted layer enabled. Worked in Objective-C to develop apps and deliver a seamless experience across iPhone and iPads

• 

  Tech Mahindra

  Feb 2020 - Sept 2021

  Senior Technical Analyst(AI/ML)

  **𝐀𝐢𝐦** : Improve customer support efficiency and enhance service quality for the telecom client. ‣‣ Developed and fine-tuned NLP applications that transformed IT support operations, leveraging both traditional ML and advanced deep learning techniques for notable accuracy gains. ‣‣ Contributed to building customer segmentation and sentiment analysis models, driving targeted marketing strategies that resonate with users. ‣‣ Designed predictive models for churn analysis, empowering the team with actionable insights to enhance customer retention. ‣‣ Collaborated with cross-functional teams to deploy robust solutions on cloud platforms, ensuring peak performance and reliability. Show less

• 

  EY

  Sept 2021 - now

  **Generative AI & NLP: Working on multi-use Generative AI solution to automate doc mgmt workflows.Utilized prompt engineering and LLMs via Azure OpenAI to enhance doc review and compliance checks, significantly reducing manual workload.Currently working on solutions for doc drafting, review processes, and verification to streamline workflows.**Computer Vision: Utilized Azure AI Services and OCR tech to convert various doc types into machine-readable formats,detecting anomalies,improving doc processing workflows and data accuracy through effective image preprocessing.**Data Arch. & Storage: Architected comprehensive data solutions by integrating traditional DBs with NoSQL vector storage like Azure CosmosDB and Chroma/FAISS for efficient data retrieval and processing. Implemented advanced data chunking strategies and Azure Cognitive Search to optimize search accuracy and performance.**Analysis Solutions: Developed ML models for automated data extraction and analysis. Collaborating with legal and finance teams to enhanced visibility across workflows, identifying compliance risks and cost-saving opportunities, achieving 80-85% accuracy in classification tasks.**Internal Audit Solutions: Built end-to-end data processing pipelines with Azure Logic Apps, Data Factory(mapping data flows), and Databricks(pyspark), automating data acquisition and transformation to improve data quality for financial analytics, predictive modelling and reporting.**Cross-Functional Collaboration: Worked with teams to create user-friendly UIs and middleware APIs,ensuring smooth data flow.Used no-code/low-code tools to accelerate solution customization, boosting user adoption and satisfaction.**Current Exploration: Actively working on POCs with Google Gemini models, focusing on model training, fine-tuning, and app development for generative AI tasks like text generation and image synthesis, while ensuring ethical practices in AI dev. Show less

  • Senior Consultant(AI/ML)

    Apr 2024 - now

  • Consultant

    Feb 2022 - Mar 2024

  • Associate Consultant

    Sept 2021 - Jan 2022