Agnieszka Kołakowska

Experience

• 

  Bank Pekao

  Apr 2013 - Jun 2013

  Intern

  - development of the 360-degree feedback group survey in HTML- quantitative and qualitative analysis of the results- creating reports and presentations

• 

  RWE Polska

  Oct 2014 - Feb 2015

  Project Management Intern

  - CRM system and BI platform implementation support- business analysis and requirements gathering- project planning and scheduling- preparing Project Initiation Documentation, Request For Proposal- functional and user acceptance testing

• 

  PKO Bank Polski

  Apr 2016 - Aug 2016

  Credit Risk Intern

  - portfolio analysis and risk management- credit process optimisation by building new and improving existing scoring models- automatizing regular reporting and creating one-time reports on request

• 

  Landing.jobs

  Oct 2016 - Nov 2017

  Marketplace Manager

  - candidate-driven tech careers marketplace development- account management: startups, SMEs, corporate companies (DACH & UK markets)- user segmentation implementation in order to increase customer engagement- internal processes optimisation- tech & internal recruitment- international tech events and conferences organization support

• 

  FlixBus

  Dec 2017 - Feb 2021

  - implementation of market specific product adjustments for Poland, Ukraine and Baltics- network (re-)growth strategy development- coordiation of the electromobility project, managing cross-functional team- leading a team of 3+ team members - development and launch of 3 new products: onboard entertainment system, onboard sales and mobility partners portal- ensuring smooth FlixBus launch in Ukraine and Baltics- managing BI dashboards, providing business recommendations to Operations, Business Development and Managing Director, setting and analyzing KPIs- planning and monitoring annual quality budget- leading a team of 3+ team members - ensuring smooth FlixBus launch in Poland- improving customer satisfaction by product improvements: focus on increasing NPS- building and maintaining PowerBI reports for Operations Department

  • Product and Quality Manager

    Feb 2020 - Feb 2021

  • Junior Quality Manager

    Jan 2019 - Jan 2020

  • Quality Analyst

    Dec 2017 - Dec 2018
• 

  FreewayCamper

  Feb 2021 - Nov 2024

  • Head of Product

    Apr 2022 - Nov 2024

  • Business Intelligence Manager

    Feb 2021 - Apr 2022
• 

  Campiri

  Apr 2024 - Nov 2024

  Head of Product
• 

  Iguana Technology

  Nov 2024 - now

  Product Manager