John Mensah

Experience

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  Teledata ICT

  Sept 2015 - Jan 2018

  Network Engineer

  • Troubleshooting client’s network issues both remotely and on-site.• Monitoring Backhaul masters and slaves. • router and switch configuration.• Assist in the design, implementation, and maintenance of systems, programs, hardware and software.• Troubleshoot the backbone network and last-mile canopy network.• Work on Cisco related backbone tasks and projects.• Monitor system performance and implement performance tuning.• Troubleshoot the client service-related issues remotely or onsite to his/ her best capacity.• Work on Cisco VPN solutions• Works on Mikrotik VPN solutions • Work on client monitoring system using NTOP service • IP Management Show less

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  Vodacom Business Africa

  Jan 2018 - Jan 2020

  Network Engineer

  • Troubleshooting WAN related issue i.e L2 /L3 MPLS VPN • Work with upstream providers (Local and International )• IP Management • Troubleshooting MPLS related issues• Assist in the design, implementation, and maintenance of systems, programs, hardware and software.• Work on Cisco related backbone tasks and projects.• Router and switch configuration.• Troubleshooting client’s network issues both remotely and on site.• Troubleshoot the backbone network and last mile solution.• Monitor system performance and implement performance tuning.• Customer relation management • Work in hand with the sales and marketing team with the aim of improving customer service satisfaction. Show less

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  华为

  Mar 2020 - Jun 2021

  Product Engineer(Principal IP Engineer )

  1. Extend all the necessary support for the second and third-tier escalations of all operational outages in IP network.2. Offer engineering solutions based on a thorough understanding of Data Network architecture,topology and other configuration details.3. Escalate problems quickly with thorough troubleshooting of all IP network issues.4. Maintain a record of engineering solutions, such as detailed engineering requirements, detailedreference design, and detailed integration test plan documents.5. Conduct high quality and comprehensive lab tests to prove the viability of proposed engineeringsolutions.6. Use system, security, and network monitoring tools.7. Design and implement all SDWAN solution for customers.8. Perform periodic maintenance changes for customers based on RFC tickets raised. Show less

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  West and Central African Research and Education Network (WACREN)

  Jan 2021 - Feb 2021

  Network Enginer
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  CalBank PLC

  Jul 2021 - May 2023

  Network Administrator(Senior IP Network Engineer)
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  MTN

  May 2023 - now

  IP Network Engineer