Jen Bolan

Experience

• 

  GMAC

  Jun 2004 - Jul 2007

  Leasing Specialist

  collections, skip tracing, training, end of lease arrangements

• 

  ADT Security Services Inc.

  Jul 2007 - Aug 2017

  Responsible for accurate and timely submission of payroll for Knoxville, Orem, and Wichita Care centers Responsible for monthly conference call, participants including coordinators across all Care business units. Responsible for pre-planning topics and presentations, and using monthly call to address concerns and to discuss process/policy changes.Working with integration team to ensure inconsistencies are addressed in policies for new fiscal year.Working with development team to improve current system, ensuring it works for all groups, reducing manual overrides and increasing consistency.Responsible for ensuring accurate and timely completion of audits by all coordinators. Show less

  • Payroll Coordinator

    Apr 2015 - Aug 2017

  • At Risk Customer Care Agent

    Jul 2007 - Apr 2015
• 

  ADT Security

  Aug 2017 - Dec 2021

  Project Manager

  Responsible for managing development and implementation of tech upgrades for managing HR/business initiatives including but not limited to: working with the development team to create automated system management for attendance, employee recognition, and payroll system updates. Also responsible for acquisition integration into various ADT systems used to manage all aspect of Human Resources - policy, process, and system. Responsible for strategic planning and balancing business needs with labor hours, system upgrades with regulatory requirements, with an ever present effort at increased efficiency. Show less

• 

  ADT

  Dec 2021 - Aug 2024

  HR Central Technology & Operations Project Manager
• 

  TeamHealth

  Sept 2024 - now

  • Solution Delivery Manager

    Feb 2025 - now

  • Senior Technical Business Analyst

    Sept 2024 - Feb 2025