Puneet Bahl

Puneet Bahl

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location of Puneet BahlNew Delhi, Delhi, India

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  • Timeline

  • About me

    Certified Independent Director; Digital Transformation Leader; Business & Process Transformation; Automation & digitalization; Business Development; Delivery Operations; Consulting; Program & Performance Management.

  • Education

    • Indian Institute of Corporate Affairs

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      Independent Director's Program Independent Director's Program
    • Directors' Institute - World Council Of Directors

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      Certified Independent Director Independent Directors' Program

      Certified Independent Director: Enrolled and completed the Independent Directors' Program from the Directors' Institute (World Development Corporation) and passed the Proficiency test conducted by the Indian Institute of Corporate Affairs, Under the Aegis of Ministry of Corporate Affairs, Govt. of India

    • Texas McCombs School of Business

      -
      Post Graduate Program in Artificial Intelligence for leaders

      PGPAIFL from Teaxs @Austin in collaboration with Great learning

    • Indian Institute of Foreign Trade

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      EMIB International Business Management

      Masters with Specialization in International Business Management from Indian Institute of Foreign Trade, Delhi which is one of the premier institutes in India for management studies.

    • Shivaji University

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      Bachelors of Engineering (B.E.) Electronics and communications

      Graduated in Electronics Engineering from Shivaji University.

  • Experience

    • Siemens Telecom

      Sept 1995 - May 2008

       Led and managed the technical team for the Bharti Airtel, India account, ensuring seamless technical support and solutions Instrumental in crafting technical solutions for bids, leading to the successful acquisition of a multi-circle deployment and managed services contract valued at €1b During the rollout phase, meticulously adhered to contractual targets, efficiently managing planning, build capacity, and delivering revenue of approximately €100m Spearheaded the technical team's involvement in pursuing significant opportunities both within India and abroad, contributing to business growth and expansion Show less

      • Technical Account Manager

        Jul 2004 - May 2008
      • Radio Network Design & Planning Manager

        Jan 1999 - Jun 2004
      • Sales Program Manager

        Jan 1997 - Dec 1998
      • Presales Manager

        Sept 1995 - May 1997
    • Nokia Networks

      Jun 2008 - Dec 2016

       Led sales, delivery, and operations management for LAT and European markets, achieving 45% YoY growth Generated and delivered €6m worth of business in 2013, establishing a successful track record of business expansion and profitability Pioneered the setup of a satellite delivery hub in Sao Paulo, Brazil, bolstering organizational efficiency and regional capabilities Streamlined System Integration projects, leading to higher Customer Satisfaction (CSAT) and improved efficiency in project delivery Show less

      • Head Business Develoment & Presales- AMEA Market

        Dec 2013 - Dec 2016
      • Regional Delivery Head- Consulting and System Integration

        Jan 2011 - Nov 2013
      • Team Head – Presales and Solutioning-Global Solution and Sales

        Jun 2008 - Dec 2010
    • Nokia

      Jan 2017 - Oct 2023

       Leading a team of 25+ senior experts, overseeing critical aspects of global delivery operations Directed portfolio alignment with service units, defined and enforced processes, managed project onboarding, defining performance metrics, analysed outcomes, and governing the performance KPI’s of the unit Orchestrated successful deployment of digital initiatives resulting in streamlined operations, reduced service costs, and enhanced headcount efficiency and have helped reduce the cycle time by reducing mistakes, enhancing delivery model, and improving efficiencies in customer operations Automation highlights: Reinvigorated automation use case funnel. Successful automation deployment led to achievement of efficiency in delivery and overall headcount savings of €1m in one year Show less  Realized efficiencies exceeding €3m and identified upsell potential of €5m by executing digital and AI/ML-driven transformations Successfully introduced AI/ML-based Cognitive Network Optimizer tool across global telecom projects, enhancing project outcomes Established governance framework for productivity improvement based on work package benchmarks, driving higher efficiency and productivity in GSD Orchestrated transformative initiatives, incorporating digital and AI/ML solutions to streamline processes and enhance delivery models Show less

      • Head Process & Performance Management

        Sept 2020 - Oct 2023
      • Senior Program Manager- Transformation & Analytics

        Mar 2018 - Sept 2020
      • Manager Project Management Office

        Jan 2017 - Feb 2018
  • Licenses & Certifications