Adarsh Verma

Experience

• 

  Axis Bank

  Nov 2012 - Jul 2013

  Assistant Manager

  ▪ Carried Day-to-Day operations for timely processing of bank transactions like fund transfer, cheques, opening and closing of accounts, reconciliation of office accounts with ensuring timely resolution of customer queries and improving customer service levels▪ Conducted outbound marketing calls and scouts for new leads and referrals to generate business▪ Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Debit/ Credit Cards, etc. to the existing customer base▪ Improved the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis▪ Responsible for lead generation for Current Account and Savings Account - CASA to new customers and deepening of account balances for existing customers at branch Show less

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  Travelex

  Jun 2013 - Nov 2016

  IT Analyst

  • Experience in Business Analysis with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis• Restructured data architecture to provide recommendations to clients which involved extensive research on data, understanding of data, and implementation of data visualization process• Ensured smooth processing and error correction of files for better reporting and appropriate ledger balances• Developed scripts for error correction and modifying existing ones for smoother and faster processing of files• Participated in transition of process flow from old legacy systems to new systems, assuring unhindered flow of data and steady file processing• Involved in performance tuning of ETL jobs and SQL queries• Reduced reoccurring incidents by implementing a Problem Management function to the organization. Root cause and post incident review process was designed and several root cause analysis were performed on high profile impacting incidents• Increased team and organization communications of incidents by designing several SharePoint 2007 portals to host reporting, metrics, team information, high profile incident tracking and knowledge sharing• Responsible for the identification of service owners, stakeholders, customers and key users as organizational changes occur and new services are required• Created incident documentation that includes information about the results of the root cause analysis, approvals and corrective action plans• Ensured that all documentation for Incident process is kept up to date• Worked in Cross Functional team environment and capability to handle multiple projects at the same time including Onsite Offshore co-ordination• Highly motivated, optimistic team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment Show less

• 

  Wissen Technology

  May 2021 - Jun 2022

  Data Analyst
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  Iqreate Infotech Pvt. Ltd.

  Jun 2022 - now

  Machine Learning Engineer