Wiltavion Harrison, MBA

Experience

• 

  JPMorganChase

  Jun 2015 - Aug 2016

  Summer Operation Analyst

  Acquired new customers by introducing and implementing cost-effective business processes in collaboration with sales and operations teams.Performed cost-based analysis and delivered reports, using Excel and inside programs at ad-hoc and regular basis.Conducted detailed process analysis, including bottlenecks, utilization rates, trade-offs, and process compliance.

• 

  JPMorganChase

  Jun 2017 - Jun 2021

  Actively collaborated with business and finance teams to initiate and drive strategic planning and implementation.Identified and mitigated major business losses and risks by preparing and implementing accurate internal reports.Recognized and resolved gaps by working in close collaboration with internal and external business stakeholders.Researched data errors and worked to rectify errors, allowing the business to make informed decisions and improve operational efficiency.Planned and coordinated the metric data in the organization, using Excel to write formula, logical functions, charting and pivot tables. Show less Boosted product growth and facilitated the company to achieve short and long-term business goals by developing and implementing strategic plans.Revised and wrote user stories based on missing or new requirements established by project stakeholders Build and strengthened professional working relationships with external companies to improve business growth.Gathered, analyzed and created all types of requirements documents digital solution projects.Created and delivered full sign-off project documentation starting from Planning to Post-Production by working with key stakeholders. Show less

  • Associate Business Analyst

    Jun 2020 - Jun 2021

  • Associate Product Analyst

    May 2019 - Jun 2020

  • Operation Analyst

    Jun 2017 - May 2019
• 

  Uhub

  Nov 2021 - Mar 2024

  Business Analyst, Atlassian Consolidation

  Act as a liaison between clients and technical architects to determine the scope of work for new migration and integrations.Supports the portfolio of migrations within the WPP-IT space and execute tasks throughout each migration.Draft and maintain software/business requirement documents in order to outline REST API project needs. Ensure the clients requirements are successfully met within expected timeline.Partner with technical experts to find resolutions and research potential obstacles prior to migrations.Translated business requirements into IT solution design to drive a seamless future system Show less

• 

  JPMorganChase

  Feb 2024 - now

  Senior Product Associate

  Identified and resolved data quality and issues, ensuring the accuracy and reliability of product analytics.Collaborated with cross-functional teams to design key performance indicators to produce data-tracking dashboards.Create and present bi-weekly reports and dashboards to stakeholders, emphasizing significant findings and recommendations.Cultivate a culture of data-driven decision-making within the product team, encouraging the use of analytics and insights to drive product innovation.Collaborate with the VP and cross-functional teams to thoroughly evaluate early mock-ups, and confirm compliance with product specifications and user needs. Show less