Nora Izebhijie Nwachukwu, MBA

Experience

• 

  RusselSmith

  Nov 2014 - Mar 2019

  Conducting research, business analysis and strategic planning and implementation – pre-and post-training.Data Gathering and Analysis – Conducting market and industry research among others.Business Documentation – Write emails, proposals, prepare meeting notes, document simple business processes and plans.Business Analysis – Using various frameworks to analyze opportunities and make business cases.Product/concept conceptualization and development.Conducting feasibility studies. Analyzing macro, socioeconomic, regulatory, political and environmental factors that affect business decisions – in companies Show less • Deal directly with customers either by telephone, electronically or face to face.• Manage the Company Customer Database.• Direct requests and unresolved issues to the designated resource• Coordinate Customer Service Week Event.• Follow up on customer interactions• Generate and submit prepare and distribute customer activity reports.• Drafting internal memos, reporting to administrative or office manager.• Coordinating and anchor department and unit meetings.• Managing and reviewing filing and office systems.• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Show less

  • Business Intelligence & Strategy Administrator

    Nov 2017 - Mar 2019

  • Customer Relations Officer

    Nov 2014 - Nov 2017
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  JNC International Limited

  Apr 2019 - now

  Customize, update and manage the strategic tool for organization objectives monitoring Supports strategic planning processes. Leads development of business cases.Improves and streamlines processes regarding data flow and quality.Elicits requirements for strategy via interviews, document analysis, etc.Supports in management and development of organization's KPI structure.Ensures organization's systems and structures are aligned to the strategic plan.Facilitates and organizes strategy sessions for departments and the business.Support the Executive Director in Marketing, Sales and Business Strategy activities. Show less

  • Business Strategist/Executive Assistant

    Apr 2019 - now

  • Assistant Manager

    Apr 2019 - now