Sagarnil Mukherjee

Experience

• 

  Sentiss Pharma Pvt. Ltd.

  Jul 2017 - Jul 2017

  Summer Intern

  Industrial Summer Training on Qualification and Validation.

• 

  MACLEODS PHARMACEUTICALS LTD.

  Oct 2018 - Jan 2019

  Trainee Officer

  Worked as a Trainee Officer in Oral Liquid Manufacturing Department.

• 

  Alembic Pharmaceuticals Limited

  Feb 2019 - Feb 2021

  1. Sampling and analysis of Raw Materials and Water.2. Preparation of Buffers and Analysis of Semi Finished and FinishedSamples.3. Calibration and Operation of Instruments and Equipments.4. Review of Analytical Work Sheets and proficiency in SAP GUI5. Checking safety and health of working personnel. Worked at Alembic Pharmaceuticals Ltd, Sikkim in QC Department (Water Sampling and Chemical Analysis, Routine SAP entry, GLP, Handling of TOC Analyser and other equipments and instruments except HPLC and GC).

  • Quality Control Officer

    Feb 2020 - Feb 2021

  • QC Trainee Officer

    Feb 2019 - Jan 2020
• 

  Wipro

  Feb 2021 - now

  1. Day to day calls/transaction monitoring of complaints processed by Complaint Evaluators/Investigators.2. Conducted knowledge, calibration sessions for Complaint Evaluators/Investigators who fail to meet metrics.3. Evaluated, encoded, and maintained Quality Records based from the Product issues processed by Complaint Evaluators/Investigators.4. Has clear understanding of customer KPIs.5. Understand the relationship between PFMEA and Quality Control Plan.6. Executes Quality Control Plan as prescribed.7. Remediated any disconnects and misunderstanding with the process through calibrations, coaching and facilitated client communications.8. Prepared and produced cyclical reports pertaining to quartile movements, top defect analysis, coaching logs, minutes of meetings, gauge R&Rs, and process updates.9. Responsible in timely escalation of significant events to supervisor/management.10. Able to write effective narratives regarding product issues or cases.11. Good analytical and problem solving skills.12. Good customer service skills. Show less 1.Responsible for coordinating and performing adverse event(SAE/AE) triage, data entry into adverse event database (Argus8.2.1) , reviewing of entered cases for quality after post marketingsurveillance.2.Performed data entry and peer review, coding relevant terminologyas per MedDRA, writing descriptive narrative.3.Responsible for quality and compliance of all process deliverablesinvolving training.4.Ensuring to improve case quality with minimum or no error.5.Conduct time to time session for 'new update/refresher' for fullteam.6.Provide appropriate feedback to case processor and solving onreal time basis.7.Train new associates for on boarding.8. Prepare and share minutes of meeting on regular basis.8.Preparation and maintenance of trackers and reports as per GVP pertaining to top defect analysis, coaching logs and process updates.10.Communication and getting updates from client on daily basis.11. Executed Quality Control Plan and maintained Quality Metrics as prescribed. Show less

  • Quality Assurance Analyst

    May 2023 - now

  • Senior Drug Safety Associate

    Feb 2022 - now

  • Subject Matter Expert

    Dec 2021 - now

  • ICSR Case Reviewer

    Mar 2022 - May 2023

  • ICSR Case Processor

    Feb 2021 - May 2023

  • Drug Safety Associate

    Feb 2021 - Feb 2022