
Priya Sundaram
Graduate Engineering Trainee, Assistant Manager

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Skills
Iso 9000Malcolm baldrigeAs9100Process consultingSix sigmaQuality assuranceValue stream mappingQuality systemLeadershipKaizenLean manufacturingProcess improvementRequirements analysisCmmiProgram managementSoftware project managementSoftware quality assuranceSdlcOracleCPeople managementJavaProject managementStress managementC++Time managementBusiness process improvementCapability maturity model integrationAbout me
Process Consultant with 8+ years of experience in Quality Consultation, ISO 9001,AS9100,Six Sigma,Lean Implementations,CMMI,Automotive SPICE and MBNQA, * Six sigma, Statistical Process control, 7 QC Tools, Work instruction, procedures, and capability studies to establish process capability * Hands on experience on TPM implementation, Autonomous maintenance check lists, Pokayokes, One point lessons, Why Why analysis, 4M conditions, QA Matrix, Kaizens, 6 S techniques, VSM, Customer feedback Analysis, RRCA etc * Facilitating the cross functional teams for ISO 9000:2001, ISO 27001 and AS9100 Activities. Specialties: Quality Consultation, ISO 9001,AS9100,CMMI, AUTOMOTIVE SPICE,Six Sigma, Lean Implementations and MBNQA
Education

National Institute of Technology, Tiruchirappalli
-B.Tech Mettallurgical EngineeringFormerly Regional Engineering College(REC), Trichy

Kendriya Vidyalaya
1988 - 1998
Experience

Sundaram fasteners ltd
Jan 2004 - Jan 2005Graduate Engineering Trainee, Assistant Manager• Responsible for Quality Assurance and Quality control of Surface treatment plant involving, heat treatment, Zinc plating and Zinc phosphating plants.• Responsible for Metallurgical and physical laboratory activities, including Steel raw material certification process.• For Internal Audits (ISO/TS 16949) for various manufacturing Cells and Preparing Work Instructions.

Cyient
Jan 2005 - Jan 2006SQA-Aerospace• Monitoring and controlling the quality activities, aim for best performance and presenting the Quality Metrics/ Activities to the top management Weekly/monthly/ Quarterly for MRMs, Operation Reviews.• Implementing Lean-manufacturing principles for Process Improvements using VSM, Process Management, QCPC MFA, ESW, Passport systems, 6S, Mistake Proofing, Customer Feedback Analysis and TPM.• Facilitating the cross functional teams for ISO 9000:2001, ISO 27001 and AS9100 Activities.Auditing various teams for 6S and leading the teams higher level of ACE, One for GOLD, Two for Silver Levels Show less

Infosys
Oct 2006 - Apr 2010Process Consultant Aerospace (PLES)• Facilitating the US & Europe Aerospace Delivery Unit, Monitoring and controlling the quality activities with respect to ISO9001, AS9100 ,ISO 27001 and IEMMi framework, thus, aim for best performance and presenting the Quality Metrics/ Activities to the top management Weekly/monthly/ Quarterly for MRMs, Operation Reviews• Unit Anchor (Quality) for iSOP based on MNBQA model for measuring the units Performance.• Driving Productivity Improvement via Six Sigma Approaches Current 8 project Completed successfully worth saving 3.1 Million$.• Core team MEMBER of “PRIMA AWARDs” • Customer feedback analysis and CFG interaction for quality related activities.• SLA/MSA/Contract review and Quality Plan preparation for new client proposal/business.• Improving the process maturity of the projects by implement IEMMi, A framework for measuring the process Maturity where CMMi is not Applicable.• Facilitating the cross functional teams for ISO 9000:2001, ISO 27001 and AS9100 Activities.• Training and guiding the project mangers & the teams in various Project management/breakthrough productivity improvement strategies. • Active member of PLES_Is_Lean team, a core team for driving improvements via Lean manufacturing principles.<Sabbatical break from April 2010 to Jun 2011 > Show less

Tech Mahindra
Aug 2014 - Aug 2015Associate Consultant ,Aerospace Quality• Facilitating Aerospace and Automotive Units for Quality/Process Compliance activities such as Auditing, Project management review, Quality Gates checks, Quarterly management reviews, Project health tracking and Delivery assurance activities.• Facilitating the projects wrt compliance with AS9100,CMMi & Automotive SPICE• Customer feedback analysis and interactions with customer-facing-group, for quality initiatives.• SLA / MSA / Contract review and Quality Plan preparation for new proposal / business.• Facilitating / training project teams on various project management tools / strategies. Show less

Infosys
Sept 2015 - May 2020Quality Assurance ManagerProcess & Digital Automation Consultant with 11+ years of experience in Automations, AS9100, ISO9001, CMMI,Agile, Lean & Automation, RPA[Uipath & AssistEdge] consultancy, MBNQA, Audits & risk Management.Digital Automation consultancy:Some of the Key ideations & Conceptualization in Automation which resulted in huge saving (~1.4 MUSD) and improved efficiency are:• Ideated, conceptualized & Developed Digital KANBAN for Support Engagements [ Won Market place award for Digital Kanban Bot, an enhancement of digital Kanban] . [PowerBI & UIPATH]• Auto Assignment, Acknowledgement, reminder and Closure of incidents for multiple Ticketing Tools like BMC,SNOW. [AssitEdge & UIPATH]• Reconciliation Tool for Oracle Cloud Configuration Quality[Angular Js]• Ideated, conceptualized & developed end to end IC CX Comp Bot V1.0 for Oracle Sales cloud Configuration [UIPATH]• Ideated, Designed and developed HCM Cloud Configuration bot in UIPATHProcess Consultancy:• Facilitated Aerospace design ,ERP package implementation projects, AMS and Agile projects for Quality/Process Compliance [AS9100,ISO9001,CMMI] activities such as Auditing, Project management review, Quality Gates checks, Quarterly management reviews, Project health tracking and Delivery assurance activities• Facilitating the cross functional teams for ISO 9000:2001, ISO 27001 , AS9100 & CMMi Activities.• Responsible for identifying opportunities for Improvements via Lean and Automation and conducting various POCs with RPA/python/powerBI/JIRA (Uipath, Assist Edge] for the associated Unit• Automation/RPA Consultancy for the Service line coupled with poc, curation , Design and development.• Provided Breakthrough ideas and Implemented multiple solutions/BoTs resulting in effort Savings and inflow of additional revenue by attracting new strategic global partners for the organization. Show less

PwC
May 2020 - nowxAC Global Quality Leader - Salesforce
Senior Manager, US -IFS , PwC Global Quality Leader xAC - Salesforce
Jul 2023 - nowManager, US-IFS, xAC Global Quality Leader - Salesforce
May 2020 - Jul 2023
Licenses & Certifications

Robotic Process Automation UIPATH
UiPath
Six Sigma GB

Certified CMMi V2.0 Associate
CMMi InstituteFeb 2021
Lean Gold Certification
Infosys
ISO9001 Internal Auditor
Infosys
UIPATH business analyst
UiPathOct 2019
AS9100 Internal Auditor trained
Cyient
Certified ScrumMaster (CSM)
GoodAgileDec 2020- View certificate

SAFe Agilist Certification Certification
Scaled Agile, Inc.Sept 2021
Honors & Awards
- Awarded to Priya SundaramReal Time Recognition -Reimagine the possible MD PwC , PwC Acceleration Centre Jun 2022 Priya - You have brought in new ideas and agility in how you manage quality. Your imagination and energy has made a difference! Thank you for your contributions!
- Awarded to Priya SundaramReal Time Recognition- Delivering Quality Pwc -Raghunath Chamy, Director, Salesforce Dec 2021 Big Thanks Priya for all that you are doing to take Salesforce Quality to next level. You have done a great job in building the Quality culture within practice. Appreciate all your efforts working with onshore Partners and Directors to ensure that we have strong Governance on the projects. Your Quality strategy initiatives are helping Salesforce Team improve the delivery value in multiple areas. As we are scaling rapidly. you are instrumental for scaling Quality maturity as well and feel that… Show more Big Thanks Priya for all that you are doing to take Salesforce Quality to next level. You have done a great job in building the Quality culture within practice. Appreciate all your efforts working with onshore Partners and Directors to ensure that we have strong Governance on the projects. Your Quality strategy initiatives are helping Salesforce Team improve the delivery value in multiple areas. As we are scaling rapidly. you are instrumental for scaling Quality maturity as well and feel that we have stabilised foundation to take on. You have been demonstrating you next level expectations often and wish you a great career with PwC. Once again thanks on behalf Salesforce team! Show less
- Awarded to Priya SundaramEinstein Award - Above and Beyond Excellence Award (Firm Level) 2021 PWC Aug 2021 For creating BEST - first of its kind Agile estimation Bot
- Awarded to Priya SundaramReal Time Recognition Award- Project Covid Survey PwC Jun 2021 RTR for the Project Covid survey - An Initiative across the org and for updating and handling the Backend
- Awarded to Priya SundaramReal Time Recognition Award - for CMMi V2.0 Assessment PwC May 2021 Facilitated Salesforce project with 4 Practice areas including PQA as part of CMMi V2.0 external Audit and Clearing the audit with "Zero" weakness and with excellent feedback. Represented the Team for PQA as FAR member during the assessment and cleared flawlessly.
- Awarded to Priya SundaramPwC Rainmaker Award - Above and Beyond Excellence Award (Firm Level) 2021 PwC AC Advisory Feb 2021 For all rounder performance in Quality and digital solutions from PwC at Org Level
- Awarded to Priya SundaramPwC Real-Time-Recognition Award - Dec 2020 PwC Dec 2020 Real time recognition award for digital solution for AMS managed services solutions.
- Awarded to Priya SundaramInfosys Best Change Agent for Automation 2019 Infosys Dec 2019
- Awarded to Priya SundaramBest Solution -BIG BOT MARKET PLACE AWARD by Edgeverve Sep-2019 Edgeverve Sep 2019 Digital kanban ideated and devloped by priya was honored as one of the best (First) solution for Commercialization in Market place for Assistedge RPA by Edgeverve
- Awarded to Priya SundaramBest Automation Solution Bot UIPATH - Pinnacle Awards Infosys Aug 2019 Ideated, conceptualized & Developed Automation Solution for CX IC Bot on UIPATHAuto Assignment BotAuto Acknowledgment botAuto Reminder BotsAuto Closure Bots
- Awarded to Priya SundaramMost Brilliant Innovative idea for Automation Infosys Oracle CX cloud Apr 2019 Ideated, conceptualized & Developed Automation Solution for CX IC Bot & HCM Config BOT on UIPATH
- Awarded to Priya SundaramBest PTG Change management -2018 Quality Dept infosys Sep 2018 Best change Agent for driving Automations
- Awarded to Priya Sundaram2nd Runner Up in BOTATHON 2018 AI & Automation Services Unit, Infosys Jun 2018 For creation and ingenious application of the Oracle HCM Config Bot at BOTATHON 2018 organized by Infosys AI and automation Serivices
- Awarded to Priya SundaramBest Quality Assurance Manager H1 FY19 Infosys Mar 2018 Best QAM across Infosys for H2FY18
- Awarded to Priya SundaramInsta Award - 2017 Infosys Apr 2017
- Awarded to Priya Sundaram"PAT ON THE BACK" Award - 2015 Automotive Delivery Team, Tech Mahindra Jan 2015
- Awarded to Priya SundaramInfosys Award for Excellence-2009 Infosys Dec 2009
- Awarded to Priya SundaramBest Service Award Infosys 2009
- Awarded to Priya SundaramInfosys Award for Excellence-2008 Infosys Dec 2008
- Awarded to Priya SundaramMyInfynity Award for Excellence- Best Project Infosys Aug 2008
- Awarded to Priya SundaramPRIMA Awards-Project Execution Execellence Infosys Jun 2008
- Awarded to Priya SundaramPerson of the Quarter- Quality Infosys Quality Department May 2008
- Awarded to Priya SundaramBest Service Award- 2007 Infosys 2007
- Awarded to Priya SundaramOn the Spot award Infosys 2007
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