Deep Enrich
Mohamed Abdelslam
Call Center Representative
1000 followers
Ajman Emirate, United Arab Emirates
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About me
TQM | SSYB | Business analytics| SQL | Advanced analytics
Education
Al-Azhar University
2011 - 2016Bachelor's degree ENGLISH LANGUAGE AND LITERATURE/LETTERS
Experience
Vodafone Egypt
May 2012 - Sept 2012Call Center Representative
Fedex Egypt
Jan 2013 - Jul 2015Staff Accountant
صدى البلد - Sada ElBalad
Jun 2015 - Apr 2016Translator & Editor
Fetchr
Jun 2016 - Aug 2018MIS Analyst
Feb 2018 - Aug 2018Compliance Specialist
Dec 2017 - Feb 2018Quality Coordinator
Jun 2016 - Dec 2017
Etisalat
Aug 2018 - Jun 2021Senior Quality Assurance Specialistservice recovery quality assurance
Teleperformance
Jun 2021 - May 2023Quality Assurance Supervisor
Landmark Group
Jul 2023 - May 2024Customer Care Lead
Seddiqi Holding
May 2024 - nowSenior Executive Quality Assurance
Licenses & Certifications
- View certificate
Excel Skills for Business: Essentials
CourseraFeb 2020
- View certificate
Excel Skills for Business: Advanced
CourseraMar 2020 - View certificate
Excel Skills for Business: Intermediate II
CourseraApr 2020 Presentation skills: Designing Presentation Slides
CourseraSept 2020- View certificate
Operations Analytics
CourseraFeb 2020 People Analytics
CourseraJun 2020- View certificate
Customer Analytics
CourseraNov 2019 - View certificate
Excel Skills for Business: Intermediate I
CourseraMar 2020 - View certificate
SQL for Data Science
CourseraSept 2019
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