Mohamed Atef El Basiuny

Experience

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  New Horizons CLC

  Aug 2003 - Jul 2004

  Network Administrator

   Acquiring, installing and maintaining division’s local area network. Read technical manuals and brochures to determine equipment that meets division requirements. Assisting in presenting to management recommendations relating to purchasing and installing hardware, software and telecommunications equipment. Made budget recommendations to Director and Department Heads. Analyzing future needs for acquisition. Managing LAN security and network performance. Establishing and implementing LAN policies, procedures and standards, ensuring conformance with information systems and objectives. Developing and wrote procedures for installation, use and solving problems of hardware and software. Instructing users in the use of equipment. عرض أقل

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  HEIA

  Jul 2004 - Apr 2005

  Network & Systems Administrator

   Acquiring, installing and maintaining division’s local area network. Read technical manuals and brochures to determine equipment that meets division requirements. Assisting in presenting to management recommendations relating to purchasing and installing hardware, software and telecommunications equipment. Made budget recommendations to Director and Department Heads. Analyzing future needs for acquisition. Managing LAN security and network performance. Establishing and implementing LAN policies, procedures and standards, ensuring conformance with information systems and objectives. Developing and wrote procedures for installation, use and solving problems of hardware and software. Instructing users in the use of equipment عرض أقل

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  Raya

  Apr 2005 - Apr 2011

   Creating, executing project work plans and revising as appropriate to meet changing needs and requirements  Ensuring that the solution is of acceptable quality Identifying, tracking managing and resolving project issues Identifying, managing and mitigating project risk Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management. Identifying resources needed and assigning individual responsibilities. Managing day-to-day operational aspects of a project and scope. Reviewing deliverables prepared by team before passing to client. Ensuring project documents are complete, current, and stored appropriately. عرض أقل Technical responsibilities: Design the Active Directory structure of an organization Design, Install and configure the Microsoft Exchange 2003, 2007. Design, Install and configure the Microsoft ISA 2004, 2006. Design, Install and configure Microsoft Forefront Client security. Install, configure Forefront security for SharePoint and Exchange Create a networking services infrastructure design that supports the required network applications.Project Management responsibility: Creating, executing project work plans and revising as appropriate to meet changing needs and requirements  Ensuring that the solution is of acceptable quality Identifying, tracking managing and resolving project issues Identifying, managing and mitigating project risk Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management. Identifying resources needed and assigning individual responsibilities. Managing day-to-day operational aspects of a project and scope. Reviewing deliverables prepared by team before passing to client. Ensuring project documents are complete, current, and stored appropriately. عرض أقل

  • Project Manager

    Oct 2010 - Apr 2011

  • Technical Consultant

    Apr 2005 - Oct 2010
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  UNDP

  May 2011 - Jan 2012

  Project manager/ Technical Consultant | Salasel project

   Meeting with clients to determine requirements. Working with clients to define the scope of a project. Planning timescales and the resources needed. Clarifying a client's system specifications, understanding their work practices and the nature of their business. Travelling to customer’s remote sites. Defining software, hardware and network requirements; Analyzing IT requirements within companies and giving independent and objective advice on the use of IT; Presenting solutions in written or oral reports; Helping clients with change-management activities. Preparing documentation and presenting progress reports to customers; Identifying potential clients and building and maintaining contacts. Managing, Supervising, Assigning Work for IT staff and Delegating Responsibilities.  Assessing and evaluating the IT staff skills and plan for their development and Training Program. Putting a plan for improving and developing the existing processes and procedure by a way that benefit the business. Participating in regular and Irregular IT Meetings to co-ordinate Tasks in the IT. عرض أقل

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  HSBC

  Feb 2012 - Feb 2016

   Understanding Business requirements and translating that into a solution. Responding and resolving incidents in a timely manner and ensure business is informed where there are delays. Resolve production TT’s in a timely and effective manner.  Resolve with the help of technical teams any and all business impacting incidents Provide effective problem management to prevent issues from re-occurring. Ensure all changes are tested meticulously  Ensure minimal outage for the system which are directly affecting customer Ensure solutions are provided in a timely manner.  Ensure completeness of root cause and recommend resolution Ensure regular interim updates are provided to business Ensure that project management tools and the accepted best practice techniques and standards provided by HSBC are used and introduce new techniques, Process or standards where needed Ensure relevant compliance monitoring, reporting, documentation Ensuring continuous improvement for the engagement To ensure fair treatment of our customers is at the heart of everything we do, both personally and as an organization To continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructures, and the impact of new technology. In conjunction with Compliance department, to implement the Group Compliance Policy by containing compliance. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply To adhere to and be able to demonstrate adherence to internal controls. Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behavior عرض أقل  Leading projects in which achieves the technical and financial objectives. Reviewing the operating systems and infrastructure to make sure that they comply with the Group Standards. Recommending options for improving process efficiency.  Developing and maintaining procedures for operations, access rights and building servers.  Day to day monitoring for the critical systems to prevent disasters. Managing and planning the Change Request (tasks, rollback plans) for the changes that could affect the production environment.  Ensure the application of the information security standards in all the countries in MENA Region to be in line with the Group Information Security Standards  Providing advice and support to the local teams in the Region Working closely with the Service Desk and ensure Management information is delivered as required. عرض أقل

  • Regional Service Owner – Application Services | Non corebanking

    May 2013 - Feb 2016

  • Regional Integration and Delivery Services Manager

    Feb 2012 - May 2013
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  Intercom Enterprises

  Feb 2016 - Jan 2019

  Key Account Manager | Banking Sector /Engagement Manager

  Maintain and grow relationship with large Banking customers, focusing on customers with high-value, strategic growth opportunity, while achieving an assigned sales and profit growth goal, whilst maximizing customer understanding and satisfaction.

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  ACME SAICO - Integrated Engineering Systems -(IES)

  Feb 2019 - Oct 2020

  Sr. Key Account manager
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  GET Group Holdings Ltd.

  Nov 2020 - Dec 2021

  Sales Manager
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  NILE.COM

  Apr 2022 - Jun 2024

  Sales Lead
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  Hemaya Information Technology

  Jul 2024 - now

  Sector Sales Manager