Wesley W. Roberts

Experience

• 

  Indiana University of Pennsylvania

  Aug 2004 - May 2007

  Instructor in Sociology

  • Taught a variety of classes (20-100 students per class), including: o Principles of Sociology o Contemporary Social Problems o Marriage, Kinship, and the Family o Social Stratification o Sociology of Religion • Designed course curriculum, PowerPoint presentations for lectures, and student performance measures

• 

  St. Vincent College

  Aug 2007 - May 2008

  Lecturer in Sociology

  • Taught four classes (30-50 students each) of Introduction to Sociology over two consecutive semesters• Designed course curriculum, PowerPoint presentations for lectures, and student performance measures

• 

  Carnegie Library of Pittsburgh

  Jul 2008 - now

  As the Coordinator of Information & Research Services at Carnegie Library of Pittsburgh (CLP), I lead efforts to connect our community with information, research, programs, and collections through active, personalized engagement. My role ensures that both in-person and virtual research services serve as high-impact resources for CLP, Allegheny County libraries, and the broader Pennsylvania community.Key Responsibilities:✔ Strategic Vision –Develop and implement innovative research and information services that enhance patrons’ learning experiences.✔ Global Service – Oversee and coordinate live chat and phone services with 150+ system wide staff using Springshare's LibAnswers platform. ✔ Community Engagement – Lead the creation of programs, events, and displays that inspire curiosity and intellectual growth.✔ Staff Development – Oversee training and continuous learning initiatives to strengthen research and information services.✔ Collection & Resource Management – Ensure materials are accessible, discoverable, and reflective of community needs.✔ AI & Emerging Technologies – Explore and integrate AI tools to improve research services, streamline information discovery, and enhance library operations.✔ Collaboration & Leadership – Work closely with library staff, community partners, and professional organizations to expand CLP’s reach and impact. Show less • Lead Carnegie Library of Pittsburgh in the development and implementation of workforce and economic development services and activities at CLP's Main and neighborhood libraries, and for community outreach initiatives • Oversee the management, operations, staff and collections of the Main Library’s Job & Career Education Center (JCEC), Nonprofit Resource Center, and Business Services including Government and Public Documents• Lead CLP’s workforce and economic development Realize Campaign fundraising activity, including writing proposals and reports for annual Pittsburgh Foundation and CDBG grants totaling $125,000• Manage a $25,000 Library Services and Technology Act (LSTA) grant to develop a library Wi-Fi hot spot and laptop lending program• Act as the spokesperson for CLP’s workforce and economic development initiatives in publicity campaigns, traditional and social media communications, conferences, relevant speaking engagements, and partner led task forces working on regional workforce initiatives.• Develop community partnerships with key regional workforce partners, including the JFCS Career Development Center to develop shared client services and the annual WorkLaunch community job and resource fair; Partner4Work and CareerLink Pittsburgh to bring CareerLink services to neighborhood library locations; and Google Pittsburgh, the Center for Women’s Entrepreneurship at Chatham, and others to form the Connecting Urban Entrepreneurs (CUE) minority business website development program• Oversee the development of new programs and services in the Job & Career Education Center (JCEC) at CLP—Main, including technology innovation initiatives such as 3D printing services, virtual reality exploration events, computer coding programs using Raspberry Pis; civic data research; annual speaker events; and informative program series such as the Side Hustle Series and Women Re-Entering the Workforce Show less • Supervised and evaluated full- and part-time employees (~3 FTE) and managed daily operations of a medium-sized department in a large urban library • Established efficient departmental infrastructure, including class and program registration systems, marketing procedures, and departmental policies • Managed an average of 3 separate staff and departmental operations budgets totaling ~$50,000; wrote grant reports and met contractual obligations when applicable • Developed special collection of over 3,000 job and education related titles; the Reference Department's print collection of ~9,300 business books; and purchased career databases and eBooks with a total budget of $27,000 • Developed and taught technology classes and job workshops, including Safe and Savvy Online, Library Resources for Mobile Devices, and Online Job Searching • Created and implemented unique library programs for job seekers, including Skills for Success Speaker Series, Resume and Cover Letter Assistance, Job Club, and WORKshops • Designed and maintained monthly JobWire e-newsletter using Constant Contact email marketing system • Trained a total of ~700 library staff members across 3 county library systems on the use of library eBook services and technology; provide additional staff trainings on library resources for job seekers and miscellaneous topics such as using MS Outlook • Wrote the proposal for, and was awarded, $30,000 Library Services and Technology Act (LSTA) grant to support creative technology, including 3D printers, for public access and education• Managed $31,000 in grant funding to hire a Digital Outreach Librarian to create online video tutorials for job seekers and redesign the JCEC website• Served on several work groups related to CLP's strategic planning initiative, including the Digital Strategy and Telling Our Story groups• Provided public service and assisted library patrons with job-seeking and computer assistance, and general reference Show less • Managed PC Center operations, including creating and scheduling classes, and hiring and evaluating three part-time staff members• Created and marketed the Black Holes, Beakers, and Books: Popular Science Book Club• Developed collection of Horror fiction with $1,000 budget• Appointed to the OPAC Patron Services Task Force; served on other miscellaneous library committees• Provided customer service with a special emphasis on reader’s advisory and new fiction and nonfiction• Created booklists, staff picks, and book displays to highlight library collections• Assisted with the International Cinema Sunday film program• Used Adobe Captivate to create online tutorials about library Catalog use• Updated department website using Adobe Dreamweaver Show less

  • Coordinator, Information and Research Services (Formerly Reference Services)

    May 2024 - now

  • Library Services Manager, Workforce and Economic Development

    Mar 2015 - May 2024

  • Senior Librarian

    Mar 2011 - Mar 2015

  • Library Assistant

    Jul 2008 - Mar 2011
• 

  University of Pittsburgh

  Jun 2014 - Jul 2014

  Visiting Lecturer, "Maker Spaces"

  Taught a 6-week, 1 credit graduate level class called Maker Spaces that focused on the philosophical and hands-on elements of administering Maker Spaces in library facilities.