Ghazwan A.

Experience

• 

  ADIB

  Jun 2005 - Jul 2007

  Admin & Fixed asset controller

  Majorly responsible for Admin work, partners inquiries, petty cash, filing and documentation, recording the cost of an organization’s newly added fixed assets, and tracking existing ones

• 

  ADIB - Abu Dhabi Islamic Bank

  Jul 2007 - Jul 2021

  Managed all the operational risk aspects including loans disbursal, business analysis, compliance with bank regulations, KPIs and performance management, sales, and cash management with a high degree of accuracy is maintained, and identifying the risk factors to protect the bank's assets, portfolio, and clients Strong experience in maintaining compliance functions and identifying and mitigating terrorism financing risk, analyzing-tracking transactions, and risk assessment Engaged with the customers to improve their banking experience. Customer relationships aim to create a mutually beneficial relationship with the clients that extends beyond the sales, to achieve both targets.Analyzing financial information obtained from clients and providing solutions and strategies to meet their financial objectives

  • Operation and Service Manager

    Jan 2016 - Jul 2021

  • AML / Compliance Officer

    Jan 2015 - Jan 2017

  • Customer Relationship Officer

    Jul 2007 - Dec 2015
• 

  TD

  Mar 2022 - now

  Processing transactions accurately and on time. Escalate processing issues where necessary to ensure a high level of service is maintained.Serve clients as required and adhere to Service Level Agreements (SLA) and internal service delivery standards.Working on Mortgage, payout, and discharge maintenance, and service quality is maintained.Receiving solicitor's requests regarding payouts and discharge while complying with TD rules and AML guidanceFocusing on service quality and data accuracy, to both our partners and customers. Show less

  • AML Financial Crime Risk Investigative Analyst

    Jul 2023 - now

  • Operations Officer II

    Mar 2022 - now