Alejandro Pino

Experience

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  Alejandro Del Pino

  Jul 2007 - now

  Engineer and Producer, Owner
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  BlackRainbow

  Aug 2011 - Sept 2016

  A&R Representative
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  Boys and Girls Club of Niagara

  Nov 2011 - Oct 2012

  Maintenance
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  Cubed Sphere Media

  May 2016 - now

  Owner

  At Cubed Sphere Media, I enhance the profiles of both new and established musicians, steering them through the music industry's complexities. As a music producer and audio specialist, I handle everything from high-quality recording to strategic publishing, extending my expertise to PR, marketing, and media development for holistic artistic and commercial success. Driven by a passion for exceptional sound and innovative strategies, I create unique sonic experiences and build impactful artist brands, providing tailored solutions that resonate with audiences and spotlight artists on the global stage. Show less

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  Best Buy Canada

  Sept 2016 - Nov 2022

  Generated over $600,000 in annual revenue with a 25% client retention rate, over 60% service attachment, and an NPS exceeding 90%. Increased target sales by 100% within a year by tailoring home technology solutions and utilizing Salesforce to monitor key performance metrics like a 9% attachment rate. Enhanced client engagements through strategic sales initiatives and efficient project management, contributing to significant organic revenue growth. Supported cross-departmental communication and maintained consistently high service standards. Show less Specialized in installing thousands of home entertainment systems and setting up hundreds of computers, networks, and printers with exceptional efficiency and knowledge. Maintained a consistent Net Promoter Score (NPS) over 90%, reflecting high client satisfaction through the application of advanced troubleshooting skills and customer-focused solutions. Developed and implemented effective methods to ensure consistent delivery and client satisfaction, leveraging extensive training and a knowledgeable approach to handle a broad spectrum of IT challenges. Quickly advanced through multiple promotion levels within six months, demonstrating adaptability, technical proficiency, and strong customer management skills in a dynamic technology environment." Show less

  • In Home Advisor

    Nov 2021 - Nov 2022

  • Field Service Agent

    Sept 2016 - Nov 2021
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  Visca Electric

  Nov 2022 - now

  Network Infrastructure Lead

  Lead a skilled field team at Visca Electric, significantly increasing Smart Home project completions by over 100%. Oversee the full installation lifecycle, from initial wiring to final configuration, ensuring top-quality execution and efficient management of client relations and component ordering. Implement robust project management strategies from providing quotes to delivering fully functional systems, ensuring projects adhere to strict industry timelines with a focus on client satisfaction. Leadership ensures precision and efficiency in meeting clients' needs, maintaining high standards throughout the process. Show less