Laura Veitch

Laura Veitch

Waitress

Followers of Laura Veitch312 followers
location of Laura VeitchBathgate, Scotland, United Kingdom

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  • Timeline

  • About me

    Business Reporting Analyst at Ooni

  • Education

    • Linlithgow Academy

      2004 - 2010
    • The University of Stirling

      2010 - 2014
      Bachelor of Arts (B.A.) Film & Media 2:1
  • Experience

    • The Golden Lion Hotel

      Dec 2011 - Feb 2013
      Waitress

      Providing excellent customer service in all duties including taking orders, waiting on tables, cash handling and room service. I worked competently on various functions including weddings, wakes, Rotary Club meetings and tourist groups. I also trained up new starts to restaurant service standard. Where possible, up-selling of a la carte menu and drinks was encouraged.

    • GoThinkBig

      Oct 2013 - Oct 2013
      Making Radio Adverts

      Spent a day at 97.3 Forth One. Spent some time in the studio with Mark Martin before having a workshop on how to create radio adverts.

    • SRA

      Feb 2014 - Feb 2014
      Student Radio Association

      I attended a tour of Capital Radio Station in Glasgow, before hearing talks from Anna Fenton (Assistant Producer BBC Radio 1) and Sharon Mair (Editor of BBC Radio Scotland) as part of the SRA Training Day.

    • GoThinkBig

      Mar 2014 - Mar 2014
      Meet The Experts - Northsound Radio

      Meet The Experts session at Northsound Radio in association with GoThinkBig. I spent a day at Northsound radio station, receiving talks from presenters and technical staff, explaining how the station operates. We then undertook an advertising task to create an advert from a genuine brief the station received. This was brainstormed and recorded on the day. Due to my experience with production, I took control of the technical recording process as well as recording part of the advert. A good, fun and extremely informative day. Show less

    • Greggs

      Jul 2014 - Feb 2015
      Team Member

      Food production, customer service, health and safety, time keeping.

    • PureGym

      May 2015 - Mar 2016
      Personal Trainer

      Taking exercise classes, giving gym inductions, delivering customer service on a daily basis. Also provide private one-to-one sessions.

    • Nuffield Health

      Jul 2016 - Aug 2018
      Sales Executive

      Membership Sales Executive. Proven track record of exceeding sales targets, through both face to face conversion and phone sales. A range of telemarketing, appointment setting, brand awareness and corporate relations. Strong eye for detail and a proactive, organised approach to tasks.

    • ZooLab UK

      Sept 2018 - Dec 2018
      Telesales Advisor

      Generating new business and maintaining current customer bookings through telemarketing calls. Targeted telesales environment with focus on KPIs.

    • Caffia Coffee Group

      Dec 2018 - Sept 2020
      Customer Service & Sales Co-Ordinator

      Delivering exceptional customer service to our current customers, prospects and leads. Processing orders, invoicing and dispatch of goods.Establishing potential sales gaps in the business and acting on them. Keeping contact with customers - current and inactive.Brand awareness and assisting in increasing our presence online.

    • Ooni

      Sept 2020 - now

      Global and regional reporting on B2B sales activity, as well as client level reporting on sell-through data of retail partners.

      • Business Reporting Analyst

        Jun 2024 - now
      • Sales Operations Manager

        Apr 2024 - Sept 2024
      • Senior Retail Data Analyst and Sales Co-ordinator

        Sept 2021 - Apr 2024
      • B2B Data Analyst

        Jan 2021 - Sept 2021
      • Sales Administrator

        Sept 2020 - Sept 2021
  • Licenses & Certifications

    • Level 3 Personal Trainer

  • Honors & Awards

    • Awarded to Laura Veitch
      Jonathan Witchell Memorial Award University of Stirling Sep 2013 'Smashed' won the Jonathan Witchell Memorial Award, given each year to the best radio feature.