Shelley Johnson

Experience

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  Ministry Of Defence

  Jan 2002 - Jan 2009

  Adult Education and E-LearningSupporting and giving advice on educational needs to clients and individualsPlanning and promoting accredited training coursesDeveloping client learning agreementsSignposting and skills checking for clientsMonitoring centre statistics and budget expenditurePersonal tutoring of Mathematics, English and ICT courses. Enrolling students on Basic Skills, ICT and NVQ coursesIdentifying and reviewing areas for growth in the centreWriting reviews and reports of clients' progressLiaising with the Basic Skills Development ManagerCo-ordinating NVQ assessments and client communicationProviding initial assessment and guidance to clientsAttending an annual CPD Show less 18 Signal Regiment Training WingManaging the effective running of the Signals Training DepartmentDeveloping course-related packages for new clientsResearching new policies and developing new reports Managing course bookings. Liaising with internal and external clientsDelivering high quality support to clientsProviding statistical information to the Officer in Command of 18 Signal Squadron for use in Squadron meetingsDelivering outstanding customer service including the prompt follow up on queries and issuesCo-ordinating the recruitment of staff and providing administration support Show less

  • Army Learning Centre Advisor/Personal Tutor

    Jan 2007 - Jan 2009

  • Recruitment/Courses Administrator

    Jan 2002 - Jan 2007
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  TNG

  Jan 2009 - Aug 2009

  E2E Tutor

  Deliver weekly training modules to large and small groups of participants and facilitate weekly job search sessionsEncourage and motivate clients to identify their skills and experiences and help them to overcome any barriers to gaining employmentProduce and develop the clients Individual Training, Action and Development Plan agreeing SMART objectives Provide advice and guidance to clients needing assistance with C.V's, Covering letters, application forms and speculative letters- Tutoring of soft skills such as confidence building and motivation - Facilitate 1:1 career coaching sessions to determine the most suitable Course of action for individual participantsIdentify work placement opportunities for clients on programme and develop effective relationships with employers Show less

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  The Conservation Volunteers

  Feb 2010 - Jan 2013

  Employability Tutor

  Feb 2012 to Feb 2013- Delivering the City and Guilds Level 1 qualification in Employability and Personal Development working over various sites in the North East- Marking and assessing learners work, ensuring it meets the qualification criteria- Following session and learning plans- Creating handouts and lesson activities that underpin the learners knowledge- Ensuring College paperwork is completed - Carryout reviews and administration for the course- Building a rapport with learners and creating a welcoming and friendly learning environment Feb 2010 to Feb 2012- Carryout weekly group inductions giving information on Equality and Diversity, Health and Safety and rules and regulations of the centre- Conduct individual initial assessment finding out customers needs to gaining employment and setting SMART objectives- Liaising with local employers- Planning and facilitating job search and employment related training sessions to meet customers’ needs, helping to motivate and encourage customers into finding employment- Using excellent communication skills to answer queries and build customers confidence in themselves - Continual weekly and fortnightly review of customers skills and needs Show less

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  RFEA - The Forces Employment Charity

  Feb 2013 - Jan 2024

  I am currently working on a new groundbreaking initiative to divert Ex-Military personnel from entering the Criminal Justice System by engaging with them at first point of contact with Police/Law enforcement.Managing the effective running of the Project Nova in seven police regions - Development and management of key business relationships to expand Nova’s delivery area- Researching and developing relationships with local and regional organisations and charities to support clients’ needs - Managing staff leave, completing appraisals, providing advice, support and personal development pathways, reviewing and feeding back on their performance - Managing stakeholder relationships within my areas of delivery- Delivering high quality support to clients- Providing statistical information, monthly, quarterly and annual reports to our partnership organisations- Delivering outstanding customer service including the prompt follow up on queries and issues within the regions- Providing informative presentations to businesses, organisations and team training events- Facilitating monthly team meetings and providing minutes and regional SWOT analysis to the National Manager - Developing internal processes on our bespoke case management system and delivery of training to all staff on a national level- Carry out spot checks on client’s files and offer support and advice to staff if needed to improve customer experience/service and data and information collected Show less - Working with Early Service Leavers/Ex Forces in a consultancy position to assist them in gaining employment, training and working on their personal development, accessing funding to gain qualifications and to improve their chances of finding employment- Managing around 120+ candidates, providing a bespoke service tailored to suit the needs of each person.- Working unsupervised in a home based job.- Developing relationships with employers, service suppliers and training companies within the North East and Yorkshire that are interested in working with and employing highly motivated ex service personnel.- Undertake accurate compilation of statistics for reporting purposes- Covering a large geographical area.- Recently volunteered on a project with About Turn delivering a Level 2 Mentoring qualification to Veterans In Custody and internally verifying their qualifications through OCN. Show less

  • Project Nova CFO Programme Manager

    Jan 2021 - Jan 2024

  • Project Nova Regional Lead North East and Yorkshire

    Jul 2015 - Jan 2021

  • Specialist Employment Consultant

    Feb 2013 - Jul 2015
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  GamCare

  Jan 2024 - now

  Project Manager (Armed Forces Development Project)