Kacey Friesen

Experience

• 

  Quiznos

  Sept 2017 - Aug 2019

  Food Service Worker

  Responsible for processing cash, debit, and credit transactions using a point-of-sale system in a retail environmentEfficiently cleaned work areas and closed the storeMaintained high standards of customer service during high-volume, fast, paced operations

• 

  Island Subs

  Aug 2019 - Oct 2022

  Food Service Worker

  Maintained high standards of customer service during high-volume, fast, paced operationsBuilt loyal clientele through friendly interactionsEfficiently cleaned work areas and closed the store

• 

  CAFE HANOI SL

  Oct 2019 - Oct 2022

  Customer Service Manager

  Coordinate daily Front of the House and Back of the House restaurant operationsEnsured the restaurant complied with Food Safe protocols and Health regulationsBuilt loyal clientele through friendly interactions

• 

  Island Health - Vancouver Island Health Authority

  Jan 2024 - now

  Facilitated a Covid screening check to staff and visitors to ensure safety of residentsManaged financial data and documented monetary activity on a week-by-week basisAnswered incoming inquiries about the facility and it's guidelines Conducts thorough reviews of clinical processes, analyses, and requirements.Provides second-level application support and problem resolution servicesCoordinates and implements application and system upgradesCollaborates with application vendors, assists in end-user training and contributes to technical manual development

  • Ambassador / Receptionist

    Oct 2021 - now

  • Clinical Application Analyst - Cerner Operations

    Jan 2024 - Apr 2024