Douwe Smet

Experience

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  Kruger Transport Groep

  Apr 2013 - Jul 2015

  Logistics Supervisor

  Within the KT Group I was responsible for the logistical process of receiving and shipping products for customers. The largest client I worked for was Premium Inc., one of the Netherlands' largest producers in the field of shoes. For Premium Inc. I was responsible for managing the employees on the floor. This team differed from 3-13 employees depending on the period.

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  C)solutions

  May 2016 - Aug 2016

  Online Marketing Intern

  Within c) solutions I have learned to work with the following tools:- Google analytics- Google Adwords- Facebook Business Manager- Copernica (e-mail marketing)- LinkedIn BusinessIn addition, I also obtained my Google certificates during my internship.

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  Edding Shop Nederland

  Nov 2016 - Jan 2018

  Media Specialist

  - Responsible for setting up and maintaining Adwords, Shopping and Display campaigns.- Analyse website performance and track conversion rate performance via GA- Build monthly reporting for Marketing team and owners.

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  Hogeschool TIO UTRECHT

  Nov 2016 - Jan 2018

  I was approached by school to support the marketing communication team of TIO University of Applied sciences with their work. In November 2016 I started as a Magazine Editor. Every month, Hogeschool Tio publishes a physical magazine, better known as the TioChat. This contains articles and news about Tio. It was up to me to turn this into an interactive Online Magazine every month. I work together with several colleagues within Tio for delivering the various content.Tool: Instant Magazine Show less

  • Digital Merchandiser

    Dec 2016 - Jan 2018

  • Online Magazine Editor

    Nov 2016 - Dec 2017
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  Hudson Benelux

  May 2017 - Jan 2018

  Hudson is one of the leading providers of Recruitment & Talent Management. With consultants in more than 20 countries, we help our clients achieve greater performance by attracting, selecting, engaging and developing the best and brightest specially skilled professionals - people like you - for their business. We possess deep expertise across multiple disciplines and industries, including accounting and finance, sales and marketing, legal, IT, HRM, supply chain and more.For more information about Hudson, or curious about our current vacancies please visit: nl.hudson.com/nl-nl/ Show less

  • Online Marketeer

    Sept 2017 - Jan 2018

  • Online Marketing Intern

    May 2017 - Aug 2017
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  Henkel

  Jan 2018 - Jun 2018

  Trade Marketing and Sales Intern Adhesive Technologies

  Part of the minor: Management Development InternshipHenkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its three business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Henkel Adhesive Technologies is the global leader in the adhesives market – across all industry segments worldwide. In its Laundry & Home Care and Beauty Care businesses, Henkel holds leading positions in many markets and categories around the world. Show less

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  HSO

  Jun 2018 - Feb 2019

  HSO is a leading provider of innovative enterprise business solutions. We specialize in implementing, integrating, optimizing and maintaining ERP, BI & CRM solutions and are the trusted Microsoft Dynamics 365 advisor for multinational enterprises in Retail, Distribution, Manufacturing, Services and Equipment Rental.

  • Recruitment & Employer Branding Marketeer

    Jan 2019 - Feb 2019

  • Graduate Intern Recruitment & Employer Branding

    Jun 2018 - Jan 2019
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  Dyson Benelux

  Feb 2019 - Feb 2022

  Working within the e-commerce/digital team of Dyson. Working on all three Dyson websites in the Benelux. Within the team I am responsible for the following tasks.✓ Maintaining and optimizing the website, using AEM (Adobe Experience Manager) and SAP Hybris. And analyzing the website using Adobe and Google Analytics to find learnings and optimizations. ✓ Responsible for implementing and maintaining SEO and helping shape the strategy. Using SEO tracking software.✓ Setting up CRM mailings, building campaigns and targeting and expending our customer database. ✓ Supporting our customer service by improving our online journey and owner experience.✓ Helping and assisting in various projects where our website plays a major part in. Show less Within Dyson I am responsible for Shop installations, display installations, POS activations and execution projects. Below is a short summary of some of the work I have done. ✓ Over 25(+20㎡) shop in shop installations in the Benelux within different retailers (Bijenkorf, Media Markt, Krefel, HiFi) ✓ 200+ MGS (displays 4㎡-10 ㎡ ) installations in the Benelux. ✓ Over than 10 new products launched and updated the landscape in all stores. ✓ Monthly / quarterly POS activations related to the Marketing promotions.✓ Processes set up to improve retail execution to aim for the perfect retail landscape. Show less We are agents of change. We start by turning convention on its head. We're family owned, beholden to no one, so we can forge our own path - different and authentic. Never satisfied, we constantly strive to find a better way. We solve problems that others choose to ignore with ingenious new technologies that defy convention and simply work better. In 1993, James Dyson launched the first bag-less vacuum cleaner but a lot has changed since then. As we continue to grow, we’re exploring new frontiers and traversing the unknown. Show less

  • E-commerce Merchandising Executive

    Aug 2020 - Feb 2022

  • Trade Marketing Retail Execution Coordinator

    Jul 2019 - Jul 2020

  • Trade Marketeer Executive

    Feb 2019 - Jun 2019
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  HARMAN International

  Mar 2022 - now

  ✓ Lead and manage the trading team, overseeing activities such as forecasting, site performance monitoring, and stakeholder network development.✓ Leading our Merchandising and UX team, overseeing commercial activations, new site role out and agency management. ✓ Develop and implement commercial strategies, tailored to local market needs, optimizing the product range, and support high-impact promotional campaigns. Focusing on key commercial initiatives to maximize revenue, margin and growth opportunities.✓ Lead cross-functional initiatives aimed at improving efficiency and increase customer satisfaction, create collaboration across various departments as Logistics and Customer Services teams. ✓ Optimize delivery solutions and refine post-purchase processes, build and executing a strategic roadmap to position Harman Direct as a leading e-commerce retailer, focused on customer experience excellence and operational scaleability. Show less ✓ Lead and manage the trading team, overseeing activities such as forecasting, site performance monitoring, and stakeholder network development.✓ Execute commercial plans, aligning with local markets, managing product range, and strategizing promotional campaigns. Special focus on margin. ✓ Drive cross-functional projects for operational improvement and customer service.✓ Enhance delivery options, streamline post-purchase processes, and develop a strategic plan to elevate Harman Direct as an e-retailer. Show less

  • Ecommerce Manager D2C

    Mar 2024 - now

  • E-commerce Trading & Operations Lead

    Mar 2023 - Mar 2024

  • E-commerce Trading Specialist

    Mar 2022 - Mar 2023