Shih Chieh Chen

Experience

• 

  Keelung Chang Gung Memorial Hospital

  Jan 2009 - Nov 2010

  Researcher

  •To build a Community Medicine Research Center and programmes management•The consultant for medical research methodology and statistics software training

• 

  Shin Kong Wu Ho-Su Memorial Hospital

  Mar 2009 - Dec 2009

  Researcher

  •The National Health Insurance Registry Data and Emergency Department Overcrowding researcher

• 

  Taoyuan Chang Gung Memorial Hospital

  Dec 2010 - Jul 2011

  Medical Affair Administrator

  •To manage the registration, discharge and admission, NHI affairs and, medical record management

• 

  Linkou Chang Gung Memorial Hospital

  Jul 2011 - May 2016

  EMR and Medical Record Room Administrator

  •The Executive Secretary of Total Quality Improvement and Management of Medical record: To integrate and manage the solutions of medical record review, medical record education, the design of structure data, UI of EMR, and the standard of JCI Accreditation•Implemented more than 400 types of EMRs and workflow improvement, making this giant medical center the first paperless hospital with JCI accreditation in the world.•The integration of National Health Insurance (NHI) regulations, Payment systems, and DRG in EMR systems.•The SAS EG statistics software platform Lecturer and administration: National Health Insurance data and hospital databases analysis for healthcare management and accreditation•Member at Chang Gung Council for Quality Health Care- Healthcare Indicators Management Task Force: Monitor and build up a data-driven SAS EG platform for medical quality monitoring•Collaborated with the prominent local insurer, Cathay Life, to pioneer a cutting-edge digital insurance claims service. This groundbreaking initiative was seamlessly integrated with the Chang Gung Healthcare system and successfully onboarded over 140 million policyholders in 2019. In addition, the project achieved successful applications for an invention patent (TW I656536) and a utility model patent (TW M538207). Show less

• 

  SAS Institute Inc.

  Jan 2012 - Jan 2013

  SAS Sofeware Lecturer

  •The SAS EG and SAS EM lecturer in the medicine and public health colleges

• 

  仁寶

  May 2016 - Apr 2019

  Medical software Manager

  •Gap Analysis and Functional Analysis: Assess the differences in performance between present information systems or software applications to determine whether healthcare facilities requirements are being met or not•Demonstration: Demonstrate EMR/ EHR products or modules for internal or external customers•Content Management: Lead the content team to organize the milestone and strategize for a specific market’s content needs•System development: Direct and coordinate with the database team and interface team by my own healthcare domain know-how•Implementation consult: To organize the plan to implement the medical software in the client’s hospital and prepare the respective training courses, and system demonstration•Market survey: Investigate the healthcare information products or analyze the pros and cons in the target market Show less

• 

  Roche Diagnostics

  Apr 2019 - Sept 2024

  Implementation Manager, APAC, Taiwan

  Key Responsibilities:- Responsible for navify workflow and algorithm solutions implementation in Taiwan markets- Being the pre-sale for navify product portfolio- Lead workflow process, and change management with customers- Coordinate with APAC and global team for customer solution architecture and integration consultancy services- Develop the digital products' use case and ecosystem establishmentKey Achievements:- Collaborated with Digital business manager to get 5 evaluation sites in 1st year and one became the first integration subscription site in APAC region also being the first self-service integration site.- Cooperated with APAC team for HL7 FHIR integration and solution consultancy for one of the medical centers in central Taiwan and this customer successfully went live with FHIR integration. - Cooperated with APAC team to go live with IdP provider integration in one of the medical centers in central Taiwan and also the first site in APAC region.- Led the solution and consultancy for the first two NAVIFY Tumor Board navify Mutation Profiler subscription sites in Taiwan.-Achieved a milestone in launching a pre-paid professional service to facilitate our customers to onboard our solution and optimize the clinical workflow.- Launched a partner model and strategy to utilize the implementation process and efficiency.- Successfully integrated 1st navify algorithm with customer's LIS Show less

• 

  TriNetX

  Jun 2024 - now

  Strategy and Solution Lead

  I am dedicated to building triple-wins partnerships with healthcare organizations and biopharma to create real-world data networks, foster research collaboration, and transform clinical trial practices.https://trinetx.com/