Omar Ortiz

Experience

• 

  World Wide TechServices

  Aug 2009 - Apr 2012

  Onsite Technician
• 

  Novartis Consumer Health

  Oct 2011 - Mar 2015

  IT Support Specialist
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  Allergan

  Mar 2015 - Oct 2015

  Client Services

  *Troubleshooting and repair of hardware and software issues to maintain business continuity(Desktop, laptop and Servers) *Server Installation and Configuration *Software Deployment: Altiris, Marimba and SCCM * Diagnose, troubleshoot and repair Printers (HP, Dell, Ricoh), Cisco IP phones, peripheral equipment and other devices like Blackberries, IPhones, IPads or handhelds * New hardware upgrades; installs, moves, adds, changes * Optimizing Hardware/Software/Networking products and configurations Show less

• 

  Frazier Industrial Company

  Oct 2015 - now

  • Manage SCCM Operating System Deployment (OSD) implementation• Package, test and deploy automated desktop application installations within a SMS and SCCM framework• Assist in new application and hardware rollouts, testing, and special projects as needed.• Create collections and advertisements for mass software distribution• Ensure correct installation, configuration, use, and maintenance of the Microsoft SCCM Platform• Assists in developing and maintaining group policy• Document or revise user and technician training manuals and procedures Show less

  • Software Engineer

    Jul 2017 - now

  • Site Support/SCCM Admin

    Oct 2015 - now