James Scrivens

Experience

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  Lea Marston Hotel & Spa

  Sept 2011 - Jun 2016

  Food and Beverage Assistant

  I was employed at this 4* hotel for almost 5 years, where I worked in a number of areas including the 2 rosette-awarded restaurant, the bar and during functions and events such as weddings, parties and conferences. As a result, I am well trained in different methods of service, from a very formal and personal style in the restaurant, to a more relaxed and friendly style in the bar, meaning I can adapt to different working environments based on what is required of me. Regardless of the area of work, I always composed myself very professionally. I regularly worked coherently as part of a team but also ran areas of service on my own. I also gained leadership skills from being shadowed by new members of staff and actively training them on the job. Show less

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  Camp Canadensis

  Jun 2014 - Aug 2014

  Specialist Counsellor

  I spent 9 weeks working at a summer camp where I had two roles. Firstly, I was a climbing and high ropes counsellor where health and safety was a top priority to ensure the children, aged between 7 and 16, had an enjoyable time free from any harm. With some of the children, it required encouraging them to overcome a fear of heights or beliefs of "I can't do it". It also meant working with an international team of climbers to set up, maintain and operate the course. My second role was an in-bunk counsellor which involved looking after a group of 10 children, all 11 years old, at night, in the morning and during meal times. This had its difficult moments but I learnt how to deal with children who could be unruly and troublesome, without upsetting or angering them, which I’ve found to be transferable to people in everyday life. Show less

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  Primark Stores Limited

  Oct 2014 - Dec 2014

  Retail Assistant

  I worked as a Christmas temp retail assistant. Roles included working the tills, out on department, fitting rooms and doing stock take. This required me to learn a number of skills quickly and effectively in order to maintain efficiency over such a busy time of year. Not only did I gain retail experience but also learnt about being an employee for a big business.

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  Leeds University Union - Terrace Bar

  Apr 2015 - Mar 2019

  After being promoted to supervisor at the Terrace Bar I was in charge of supervising a team of up to 15 bar assistants to ensure the effective running of the bar. This helped me to become a better leader, requiring me to be fair but sometimes firm when delegating tasks amongst the team and trying to get the most from each staff member. It also required me to think ahead and prepare accordingly to facilitate an efficient environment for fellow staff. My problem solving and customer service skills improved due to being the first senior point of contact for both customers and bar assistants. I also gained more hospitality skills such as floating tills, changing kegs and using radios to communicate with managers and security. Show less I worked as a bartender and waiter at the Terrace Bar in Leeds University Union. This included serving fellow students during a normal day and on club nights, and working events such as award ceremonies and the Teach First conference hosted at the union. This further strengthened my customer service ability and I received training in cocktail making. Working during club nights required me to handle large sums of money and taught me how to maintain a high level of service whilst also maximising revenue at busy periods. Show less

  • Bars and Venues Supervisor

    Apr 2018 - Mar 2019

  • Bars and Venues Assistant

    Apr 2015 - Apr 2018
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  Seascape Restaurant and Bar

  Jul 2016 - Nov 2016

  Waiter

  Working at this fine dining restaurant greatly increased my customer service skills, making me more attentive to customer's needs and teaching me to be highly efficient when handling multiple tables at once. It also required me to have an excellent understanding of the food and wine menus and be able to eloquently communicate the finest details and make personal recommendations to customers.

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  I Need A Chef / I Need Event Staff

  Aug 2016 - Aug 2017

  Events Assistant

  Working for an events company I was able to quickly take on new tasks and roles to fit the requirements of each individual shift. I could be placed in any team and communicate and work with my colleagues effectively to deliver top-notch service. I followed directions efficiently and quickly oriented myself in new surroundings.

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  The Star Casino

  Mar 2017 - Aug 2017

  Private Gaming Attendant

  This role required me to develop a unique style of service, remembering orders, locations and specific requests of guests in rooms containing over 200 gaming machines and tables. By memorising names and favourite orders of regular guests I was able to provide personal service and create a relaxing atmosphere. I worked cohesively within a diverse international team, serving an equally diverse clientele. I followed strict cash handling guidelines and learned extensively about the gaming industry.

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  NCS - National Citizen Service Trust

  Jun 2018 - Nov 2018

  Mentor

  Whilst working for the National Citizen Service I mentored 3 groups of school students (15-17 year olds) from varying social and economic backgrounds. Mentoring my groups involved helping them to push their boundaries and learn new skills to develop their employability and educational prospects. I utilised active listening and took an understanding and empathetic approach to all situations and conversations involving my mentees, allowing me to build trusting relationships with them. This in turn helped me deliver more effective and meaningful lessons, empowering my mentees and directing them towards a more youth-led experience by the end of the programme. Show less

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  Fairmont Chateau Lake Louise

  Jun 2019 - Oct 2019

  Waiter

  Whilst working at the Fairmont Chateau Lake Louise I combined personal service with local knowledge to create a unique and memorable experience for each guest, which extended past their time dining with me. I prioritised tasks efficiently to maintain the highest service standard in a busy restaurant, which involved serving sections of up to 10 tables. I learned about the Canadian hospitality industry and food and drink offerings and used this to develop my service abilities.

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  Araxi Restaurant + Oyster Bar

  Dec 2019 - Mar 2020

  Waiter

  At this fine dining establishment I have developed a detailed knowledge of the locally-sourced food menu and 1000 label+ wine menu to provide an informed dining experience for guests. I regularly take $3000+ revenue with a guest check average of $120+, utilising a variety of subtle techniques to upsell items whilst improving guest satisfaction. I communicate with all FOH and BOH staff verbally and through POS to ensure efficient and fluid service. I have acquired a wealth of knowledge regarding Whistler Blackcomb ski resort and the local area to enhance guests’ entire Whistler experience. Show less

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  The Old Spaghetti Factory Canada

  Nov 2020 - May 2021

  Waiter

  • Served on average 70-80 customers per shift, whilst running a section of 6 tables• Took orders, served and took payments, whilst making time to build a rapport with customers• Handled complaints and issues in a professional and calm manner• Adhered to strict COVID health and safety and cleaning guidelines

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  Student Film - Flight of the Puffin

  Aug 2021 - Sept 2021

  Camera Operator

  • Filmed interviews and actuality for a student film on conservation and hunting of puffins in Iceland

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  RDF Television West

  Sept 2021 - Oct 2021

  Runner

  I worked as a location runner on Dickinson's Real Deal on 2 separate dealer days.• Handled release forms for members of the public• Liaised with contributors and helped them to feel comfortable before going on screen• Looked after talent and staff team of over 50 people, collecting drinks, food and all other requests

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  Royal Television Society - West of England Awards

  Sept 2021 - Sept 2021

  Runner

  1 day• Guided and looked after presenters and award winners• Set up and maintained front of house and backstage areas• Participated in rehearsals

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  Student Film - An Urban Herd

  Nov 2021 - Nov 2021

  Narrator

  • Narrated for a student film on urban goat farming in Bristol

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  Thames TV

  Jan 2022 - Feb 2022

  Runner

  I worked as a cable runner on location for Britain's Got Talent for 2 weeks.• Cable bashed for the camera operators• Set up and cleaned cameras, changed lenses, built tracks and tripods and prepared the filming area• Used comms systems to talk with colleagues and receive instructions from the gallery

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  Offspring Films

  Jan 2022 - Jan 2022

  Junior Researcher/Logger

  I worked as a junior researcher and logger for an SVOD series.• Researched and developed story ideas and contacts• Logged large amounts of footage using Avid• Communicated with different parts of the production team

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  Lifted Entertainment

  Feb 2022 - Feb 2022

  Runner

  I was a runner on location for Ant & Dec's Saturday Night Takeaway. This was a live outside broadcast segment called Chase the Rainbow.• Handled release forms• Communicated with contributors• Set up and cleared down equipment at the location• General runner duties

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  Doghouse Post Production LTD

  Feb 2022 - Mar 2022

  Runner

  I was a runner in a post production house.• Looking after clients and staff• Responsible for securing and locking up three buildings at the end of the day• Clearing and resetting rooms• General office and admin support

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  Dandy Lion Films

  Mar 2022 - Mar 2022

  Camera Assistant

  I was a camera assistant working on a single-camera shoot in the Cotswolds.• Filmed footage of toads in the field using a Sony F55 with a Canon CN20• Set up, maintained and moved equipment such as cameras, tripods and sliders• Changed lenses, batteries and memory cards

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  Plimsoll

  Mar 2022 - now

  I was a researcher on The Devil's Climb for National Geographic / Disney+.• Worked on development of the show and saw it through production and post• Organised a 9 person expedition to Canada and a 14 person expedition to a remote part of Alaska in 10 weeks• Created a 70-page research bible• Liaised with talent - Alex Honnold, Tommy Caldwell and Renan Ozturk• Researched remote mountain locations using mapping software, climbing logs/reports and weather forecasting• Organised all food and ration packs for both expeditions, providing for allergies and talent requests• Collated social media and archive for use in edit• Transcribed 30 hours of footage using Trint• Developed new climbing and adventure show ideas Show less

  • Researcher

    Aug 2024 - now

  • Development Researcher

    Jan 2024 - Aug 2024

  • Researcher

    Jun 2023 - Jan 2024

  • Researcher/Production Assistant

    Jul 2022 - Jun 2023

  • Production Assistant

    May 2022 - Jul 2022

  • Runner

    Mar 2022 - May 2022
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  South Shore Productions

  Apr 2022 - Apr 2022

  Camera Assistant

  I was a camera assistant for Cooking with the Stars.• Cable bashed in a studio environment• Set up and maintained Sony studio cameras• Derigged equipment

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  Independent

  Dec 2023 - Dec 2023

  Camera Assistant

  • Filmed an interview with a CEO for an investigative environmental documentary• Filmed using a Z Cam and Canon C500• Rigged cameras, lighting and audio• Operated both cameras during filming whilst director interviewed

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  The Goodwood Group

  Dec 2023 - Sept 2024

  Second Camera / Camera Assistant

  Filmed at Festival of Speed, Goodwood Revival, Members’ Meeting and for various promotional content• Second camera filming and camera assisting for various festivals and promotional content• Sony FX6 and Sony FX3 on Ronin RS3 gimbal• Filmed a variety of quick turnaround content, including follow films, presenter-led, interviews and trackside• Filmed from moving vehicles• Filmed with talent such as Kevin McCloud, Dario Franchitti, Andy Priaulx and 5 times Le Mans winner Derek Bell Show less