Nathan Sellers

Experience

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  Bethany Holdings

  Sept 1999 - Jul 2005

  Property Manager

  -Oversaw daily operations, including lease management and tenant selection, for a multifamily community of 200 units-Developed and maintained relationships with residents, to deliver exceptional customer service and ensure the highest possible rates of tenant renewals-Hired, trained, scheduled, and supervised a team of six full-time staff members-Managed budget including incoming rent and outgoing bills-Ensured leasing rates at or above market occupancy

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  JLD Properties - Woodwillow

  Jul 2005 - Mar 2008

  Property Manager

  -Served as property manager for a multi-family community of 90 units and oversaw daily operationsConducted weekly audits, administered monthly performance evaluations, and prepared quarterly commissions-Performed administrative responsibilities, including tenant selection and lease management-Managed budget including incoming rent and outgoing bills-Improved profitability through aggressive expenditure analysis, historical trending, managing rent rate growth, and reducing unnecessary expenses -Demonstrated knowledge of applicable building codes and construction methods through large-scale renovation project, in collaboration with the property owner and external contractors-Participated in maintenance jobs alongside building staff to better understand time allocation -Ensured the accuracy and effectiveness of property marketing Show less

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  Austin Energy - Multifamily Partnership Program

  Apr 2008 - Feb 2013

  Program Supervisor (Client Relationship Coordinator)

  -Supervised a team comprised of customer relationship analysts and business systems analysts responsible for managing 35% of the city of Austin commercial utility accounts, which account for one third of city revenue-Oversaw call center operations including operations within an SLA-driven environmentEnsured staff adhere to process and policy requirements and monitored staff productivity and order accuracy-Utilized data analytics to establish service targets and achieve a best-in-class client experience Measured the effectiveness of the program regularly and reported quantitative and qualitative results to stakeholders -Developed and implemented a collections program for the multi-family segment of the customer base -Managed the team responsible for resolving a/r over 60 days and keeping it below 2% of total revenue Show less

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  Honeywell

  Aug 2011 - Jan 2012

  Multifamily Home Energy Savings Program Consultant

  -Consulted to evaluate a program providing energy efficiency upgrades to the multi-family housing market in the Chicagoland area through a joint ComEd and Nicor program.-Led the successful reorganization of sales procedures, from the initial sales call and energy evaluation to the tenant notification and product install.

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  CloudHouse Vapor

  Jan 2013 - Jan 2019

  CEO

  -Led the exponential growth of a startup company from its inception to over $800k in sales and successfully adapted to shifting market and regulatory demands-Ensured accuracy of financial aspects of the company, including budget management and P&I cashflow management-Delegated activities of personnel and maintained a great working environment for all employees-Cultivated and maintained a broad customer base, including 4500+ accounts-Fostered relationships and negotiated contracts with external partners, including vendors and suppliers -Created and implemented an effective international marketing and public relations strategy using social media, direct email, and other media across 20+ countries Show less

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  Boydell Development Company

  Feb 2019 - May 2023

  Director of Property Management

  Member of the leadership team responsible for the financial and operational functions of an over 8,000,000 total square foot portfolio, consisting of 420 commercial and 14 residential properties. Responsible for the management of property staff, marketing, and daily operations for the portfolio. Maintained thorough understanding of the company's organizational mission, business priorities and strategic plans. Managed third party services including cleaning, HVAC, plumbing, electrical, landscaping, specialty vendors and contracts. Revamped processes to enhance operational quality and effectiveness, align with the strategic goals, and support future growth. Show less

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  KIRCO

  May 2023 - Aug 2024

  Regional Manager

  Management of the staff at properties across the Eastern region of the SK Medical Management portfolio, including property managers, engineers, porters, and others. Oversight of corporate work, capital tracking, property transition and start up for new properties, financial reporting, and presentation.

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  Ari-El Enterprises, Inc.

  Sept 2024 - now

  Property Manager