Jim Petruzzelli

Experience

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  National Center for Atmospheric Research

  May 1992 - Aug 1996

  Technical Writer

  Wrote and edited computer documentation (both hardcopy and online) for scientific users of NCAR’s SCD computing facilities. Worked closely with authors to produce documents and articles that met their standards and the standards of the Documentation Group. Developed and produced the Web version of the SCD Computing News and other SCD online documentation.Provided training and consultation in Internet technologies to NCAR and UCAR employees. Developed and provided seminars in the Hypertext Markup Language. Show less

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  Teradata

  Dec 1996 - Nov 2023

  Product and Technical Training Specialist

  Develop content and facilitated impactful trainings across diverse topics related to Teradata system performance optimization, from physical design and workload management perspectives. Conduct in-depth demonstrations during each performance workshop to showcase methods in generating reports and interpreting various systems reports regarding CPU and I/O resource consumption. Outlined strategies to utilize workload-related reports utilizing field-developed tools. -Leverage expertise to communicate and highlight best practices in using tools, techniques, and solutions to physically design and implement a comprehensive Teradata database system and how to create workload management rules within Teradata Active Systems Management (TASM).-Lead high-value hands-on labs during workshops to gain user acceptance and drive adoption.-Consult with students to resolve issues and troubleshoot bugs to deliver an in-depth and seamless training program. -Migrated the training lab environment from four on-premise Teradata nodes to Amazon Web Services (AWS), enabling larger number of participating teams and allowing multiple concurrent sessions globally, while simultaneously reducing costs of travel and commuting to provide a valuable experience virtually. -Proactively directed a Knowledge Transfer Session for Teradata CRM application when instructor fell ill, delivering an impactful session to over 100 professional service associates globally attending, to provide a comprehensive and well-received seminar. Show less