John B.

Experience

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  Tractor Supply Company

  Mar 2016 - May 2018

  Sales Floor Team Member
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  The Salvation Army

  Dec 2019 - Dec 2021

  Media Specialist

  Set up, adjust, and operate audiovisual equipment such as cameras, film and slide projectors, and recordingequipment, for meetings, events, classes, seminars and video conferences.Maintain hardware and software, including computers, scanners, color copiers, and color laser printers.Develop manuals, texts, workbooks, or related materials for use in conjunction with production materials.Locate and secure settings, properties, effects, and other production necessities.Narrate presentations and productions. Show less

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  Nightgale Gaming

  Sept 2020 - Nov 2021

  Lead Developer

  Led a team of developers and their work efforts toward successful project delivery by driving high standards of software quality. Designed and developed a massive multi-player gaming application utilizing Java and Open source systems which generated a new revenue stream for the company.Served as Business Analyst reviewing, troubleshooting, and resolving customer inquiries and new feature requests. Collaborated with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain web and desktop-based applications. Show less

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  BixTech LLC

  Jan 2021 - now

  Managing CEO

  Providing tailored IT solutions and support for individuals, entrepreneurs, and startups looking for a personal approach to IT Services. At BixTech we Source innovative and creative solutions for complex problems to allow clients to increase productivity and generate new avenues of revenue.

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  Unum

  Nov 2021 - Apr 2022

  ADAS

  Utilized proprietary software, Navilink, to process insurance leave claims, following corporate PII policies and guidelines.Determined eligibility and availability of leave time for employees requesting Paid Time Off (PTO) leave.Determine and generated appropriate communications to comply with company regulations and customer procedures.Managed leave through duration, reporting status to Employer, employee, and applicable internal units.Fielded leave questions and issues from employees and Employer contacts. Show less

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  Infosys

  May 2022 - May 2023

  Tech Process Associate

  Recruited into a one-year IT ServiceNow Apprenticeship by New Apprenticeship: Digital and Tech Apprenticeship company, and placed into the role of Tech Process Associate at Infosys. Participate in the design and creation of processes related to the software development life cycle.Troubleshoot issues, document process, review checklists, and develop reference implementations. Support technical teams in deployment with activities to ensure a smooth go-live of new processes, products, and systems.Provide operational support through monitoring of applications, batch jobs, infrastructure devices, and operating systems.Assess environments to document systems, process of support, and maintenance. Show less