John B.

John B.

Sales Floor Team Member

Followers of John B.745 followers
location of John B.Plano, Texas, United States

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  • Timeline

  • About me

    Servant Leader First | Solution Driven | Creative | Always Learning

  • Education

    • New Apprenticeship

      2022 - 2023
      Apprenticeship Information Technology
    • Southern New Hampshire University

      2019 - 2025
      Bachelor of Science - BS Information Technology
  • Experience

    • Tractor Supply Company

      Mar 2016 - May 2018
      Sales Floor Team Member
    • The Salvation Army

      Dec 2019 - Dec 2021
      Media Specialist

      Set up, adjust, and operate audiovisual equipment such as cameras, film and slide projectors, and recordingequipment, for meetings, events, classes, seminars and video conferences.Maintain hardware and software, including computers, scanners, color copiers, and color laser printers.Develop manuals, texts, workbooks, or related materials for use in conjunction with production materials.Locate and secure settings, properties, effects, and other production necessities.Narrate presentations and productions. Show less

    • Nightgale Gaming

      Sept 2020 - Nov 2021
      Lead Developer

      Led a team of developers and their work efforts toward successful project delivery by driving high standards of software quality. Designed and developed a massive multi-player gaming application utilizing Java and Open source systems which generated a new revenue stream for the company.Served as Business Analyst reviewing, troubleshooting, and resolving customer inquiries and new feature requests. Collaborated with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain web and desktop-based applications. Show less

    • BixTech LLC

      Jan 2021 - now
      Managing CEO

      Providing tailored IT solutions and support for individuals, entrepreneurs, and startups looking for a personal approach to IT Services. At BixTech we Source innovative and creative solutions for complex problems to allow clients to increase productivity and generate new avenues of revenue.

    • Unum

      Nov 2021 - Apr 2022
      ADAS

      Utilized proprietary software, Navilink, to process insurance leave claims, following corporate PII policies and guidelines.Determined eligibility and availability of leave time for employees requesting Paid Time Off (PTO) leave.Determine and generated appropriate communications to comply with company regulations and customer procedures.Managed leave through duration, reporting status to Employer, employee, and applicable internal units.Fielded leave questions and issues from employees and Employer contacts. Show less

    • Infosys

      May 2022 - May 2023
      Tech Process Associate

      Recruited into a one-year IT ServiceNow Apprenticeship by New Apprenticeship: Digital and Tech Apprenticeship company, and placed into the role of Tech Process Associate at Infosys. Participate in the design and creation of processes related to the software development life cycle.Troubleshoot issues, document process, review checklists, and develop reference implementations. Support technical teams in deployment with activities to ensure a smooth go-live of new processes, products, and systems.Provide operational support through monitoring of applications, batch jobs, infrastructure devices, and operating systems.Assess environments to document systems, process of support, and maintenance. Show less

  • Licenses & Certifications

    • Six Sigma Green Belt (CSSGB)

      The Council for Six Sigma Certification (CSSC)
      Feb 2023
      View certificate certificate
    • IT Information Library Foundations Certification (ITIL)

      PeopleCert
      Jul 2022
      View certificate certificate
    • Notary Public

      Office of the Texas Secretary of State
      Oct 2024
    • Google IT Support Certification

      Google
      Sept 2022
      View certificate certificate
    • Micro-Certifications

      ServiceNow
      Jul 2022
      View certificate certificate
    • Certified System Administrator ServiceNow

      ServiceNow
      Jun 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to John B.
      Servant Leader Award The Salvation Army in Cleveland TN Dec 2019
    • Awarded to John B.
      Annual employee award region six Tractor supply co Feb 2017 Annual award presented to me for excellent customer service going above and beyond
  • Volunteer Experience

    • Young Executives VP of Membership and Operations

      Issued by Success North Dallas on Mar 2024
      Success North DallasAssociated with John B.
    • Workshop Instructor

      Issued by The University of Texas at Dallas on Nov 2024
      The University of Texas at DallasAssociated with John B.
    • Fractional CTO

      Issued by Nightgale Gaming on Jan 2022
      Nightgale GamingAssociated with John B.