Camila Iunes Da Silva Vieira

Experience

• 

  Philips Analytical (NOW Malvern Panalytical)

  Apr 1996 - Sept 2002

  Sales Assistant
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  Malvern Panalytical

  Sept 2002 - now

  About Malvern PanalyticalMalvern Panalytical was formed by the merger of the businesses Malvern Instruments Ltd and PANalytical B.V. has headquarters in both Almelo (the Netherlands), and in Malvern (United Kingdom), and employs over 2,000 people worldwide. The combined entity is a strong player and innovator in the materials characterization market and will leverage the strengths of the individual companies in their end markets, ranging from building materials to pharmaceuticals and from metals and mining to nanomaterials. Experience- Developing Structural reorganization project;- Implementing marketing and communication in South America;- Online communication & internet review responsibility (GX Manager Platform);- Brand development and website traffic growth - SEM (Google Adwords and Google Analytics)- Implementing and managment of the social medias (Facebook e Twitter).- Preparation of graphic materials, gifts and promotional materials in general;- Fairs, congress, workshop, events and training in general organization;- Management of marketing action and communication strategy, sponsorship and partnership development; - Marketing campaigns for LCM (Live Cycle Management);- Customer Satisfaction survey;- Assisting the external customers, such as end-users and internal customers, as the customer service, logistics, sales and management team;- Creating and demonstrating internal procedures;- Improving and aligning all the internal procedures in the department;- Assisting the sales department in the local and Indent sales quotations and negotiations;- Reporting weekly sales (Sales Recognition) and COGS (LOCAL and INDENT);- Implementation of the ERP program and key user (MFG PRO);- Training and assisting the MFG-PRO users of the Customer Service and logistics department;- Integrating the implementation of global projects: new internet platform and the customer care (CRM);- Online communication & internet review responsibility; Show less - Preparing Local and Indent quotations (spare parts, accessories and software) and look for the best way to fulfill the customer’s necessity and financial availability- Placing Local Systems Orders with the Exporter and follow up with the Broker agent- Placing Local Spare parts, accessories, warranty items, equipment for display and marketing materials with the Exporter and follow-up with the broker agent.- "Key User", to implement the MFG PRO ERP program;- Invoicing and coordination of local orders to the final destination, Brazil and the rest o Latin America (systems and accessories);- Exporting materials for sales and returns of the defective items;- Purchasing Local items (third parts) for resale;- Purchasing fixed assets;- Assisting the sales department in the local and Indent sales quotations and negotiations.- Reporting weekly sales (Sales Recognition);- Coordinating of the exchange items under warranty and repairable Items;- Training and assisting the MFG-PRO users of the Customer Service and Logistics department;- Assisting the internal and external customers, such as users of equipment, the service and sales department;- Preparation of graphic materials, gifts and promotional materials in general;- Organization of fairs and Events. Show less

  • Marketing Manager - Brazil

    Jun 2011 - now

  • Administrative Coordinator

    Sept 2002 - Jun 2011