Shannon Walasinski

Experience

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  The Ohio State University

  Sept 2005 - Jun 2008

  Scheduled rides for handicapped faculty, staff, and students. Provided customer service to university clientele over the phone and in person. Input data to generate departmental statistics of passenger usage from bus routes. Assisted undergraduate students in the transition from high school to college. Solved conflicts amongst residents; acted as a support system for over 40 residents each year. Organized and assisted in coordinating over 5 activities for residents per quarter. Spotted and reported building problems, maintenance and housekeeping concerns.

  • Student Administrative Assistant II

    Sept 2006 - Jun 2008

  • Resident Advisor

    Sept 2005 - Jun 2007
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  MRS Associates, Inc

  Apr 2008 - Aug 2008

  Recovery Specialist

  Settled delinquent accounts and educated debtors on their responsibility to pay the debt via phone. Employed company-created data entry system; strove to meet goals in regards to collected funds. Received Rookie of the Month Award (May, 2008).

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  Owens Corning Basement Finishing System

  Sept 2008 - Sept 2009

  Receptionist/Administrative Assistant

  Answered phones and handled customer questions/problems. Scheduled meetings on Management calendars via Outlook and scheduled travel requests. Entered new deals, change of work orders and cancellations into company created file system (FileMaker). Ordered and restocked office equipment and supplies; shipped items to satellite offices and customers. Created a procedural manual for training purposes referencing all Admin positions in the company.

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  Kaseman, LLC

  Oct 2009 - Sept 2010

  Administrative Travel Specialist

  Contractor for US Dept of State, Diplomatic Security Service. Scheduled travel for over 50 employees and prepared and managed travel authorizations and vouchers. Built and maintained spreadsheet to track all travel expenses, estimated expenses and actual expenses. Executed administrative duties: answered phones, greeted/escorted visitors, created/prepared files. Developed a procedural manual for training purposes referencing this specific position. Received Certificate of Recognition for outstanding dedication to duty and unselfish contribution. Show less

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  Acquity Group, part of Accenture Interactive

  Nov 2010 - Jul 2013

  Payables & Expenses Administrator

  • Organized accounts payable invoices and entered into accounting system for weekly check runs• Organized and processed all subcontractor invoices • Provided weekly subcontractor revenue and time reports• Deposited client payments into financial systems, reconciled payments with invoices, appliesd cash on account to invoices • Onboards all new subcontractors into all business systems and prepares onboarding correspondence• Tracked subcontractor time, roll on/roll off dates, and bill rates/cost rates• Organized and audited all expenses for subcontractors • Audited and compiled Contract Compliance documents such as:o Subcontractor Agreementso Subcontractor Statements of Worko Subcontractor Letters of Intento Subcontractor Non-Disclosure Agreements• Participated in various special administrative projects such as:o Auditing client invoices to ensure all expense documentation is visible and legibleo Compiling reports for subcontractor vendor resource time to ensure accurate invoicingo Entering time and expenses into client business systems for subcontractorso Entering expenses into client business systems for full time employees• Reviewed, verified, and approved at threshold all expenses for over 600 employees • Supported, monitored, and enforced Business Travel Expense policy• Supported, monitored, and enforce any client travel policies that differ from company Business Travel Expense policy• Completed Project Setup forms in business systems, confirmed bill rates and cost rates align with Statements of Work – added resources to enter time and expenses against projects Show less

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  AArete

  Jul 2013 - Aug 2017

  Office Manager

  Rolled out and trained entire company on time/expense entry and client invoicing system.Manage time/expense entry and client invoicing system, including creating reports for management.Organize all accounts payable invoices and enter into accounting system.Audit all expenses, company wide.Support, monitor, and enforces Business Travel Expense policy.Maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems.Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends.Plan, coordinate, and execute all events and meetings for the company, including bi-annual company meetings, monthly happy hours, and holiday events.Maintain the condition of the office.Greet, identify, and direct visitors.Answer phones, take messages, and answer and field all questions.Serve as point of contact for vendors and building management teams.Maintain inventory and order office and pantry supplies.Sort and distribute daily mail for office personnel.Manage card access to the office.Assists with on boarding for all new employees. Show less

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  Crane Construction Company LLC

  Sept 2017 - Nov 2021

  Office Manager

  Improved and maintained office services and condition by organizing office operations and proceduresServed as point of contact for all office vendors, including facilities maintenanceProvided marketing support, including updating and maintaining company website, creating social media content, managing marketing projects, and managing in-house marketing materialsPerformed all on-site IT support, including Avaya phone system, company cell phones, printers and copiers, software support (MS Office and other), and workstation setup, troubleshooting, and repairCoordinated and liaison with third-party IT group to advance new technologies and provide remote IT supportEnsured consistent and reliable onboarding and exit management for all employees, including new hire training and technology deploymentSuccessfully planned, coordinated, and executed annual celebrations and other events for company staffPerformed accurate and timely Certified Payroll reporting and collecting, and accounts payable coding Show less

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  ZG Subpoena Solutions

  Nov 2021 - now

  Business Manager

  Manage time entry and client invoicing system.Maintain office services by organizing office operations and procedures.Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends.Plan, coordinate, and execute all events and meetings for the company, including company retreats, happy hours, and holiday events.Plan, coordinate, and execute the opening of two offices; one locally, and one remotely.Serve as point of contact for vendors and building management teams.Ensured consistent and reliable onboarding and exit management for all employees, including new hire training.Assist in recruiting of new employees. Show less