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Surbhi .

Surbhi .

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  • Timeline

  • About me

    Business Analyst @ Tata Consultancy Services | Project Management Expert

  • Education

    • Chhattisgarh Swami Vivekanand Technical University, Bhilai

      2011 - 2015
      Bachelor of Engineering - BE Information Technology

    • IMT CDL Ghaziabad

      2023 - 2024
      Master of Business Administration - MBA Human Resources Management and Services

  • Experience

    • Tata Consultancy Services

      Nov 2015 - Apr 2024

      • Optimized IT processes and systems as an IT Analyst. Analyzed user requirements, evaluated system functionalities, and implemented solutions for increased efficiency. •Collaborated with stakeholders to align business needs with IT capabilities, utilizing analytical and problem-solving skills to troubleshoot issues, improve workflows, and provide technical support.•Trained and adopted new tools and methodologies for project management like JIRA, Agile, confluence ,Salesforce, MuleSoft 4 etc. Show less

      • IT Analyst

        Jun 2019 - Apr 2024

      • System Engineer

        Jan 2017 - Jun 2019

      • Assistant System Engineer

        Nov 2015 - Jan 2017

  • Licenses & Certifications

    • Lean Six Sigma White Belt Certification

      CSSC-SSWBCES
      Jul 2024

    • CEFR

      British Council
      Feb 2020

    • Getting Started as a Project Manager

      LinkedIn
      Jan 2024
      View certificate certificate