Fredrik Ersvik

Experience

• 

  Forsvaret - Norwegian Armed Forces

  Jan 2007 - Jan 2007

  Corporal

  • Main responsibility: Volunteered for 1-year military service in elite Armored Battalion of the Norwegian army• Greatest achievement: Elected as official representative by peers to promote their wellbeing with officer corps• Main skill gained: Expanded my teamwork skills while sharing living space and duties with platoon

• 

  PayPal

  Jan 2014 - Jan 2014

  Customer Service Representative

  • Main responsibility: Provide customer service for PayPal clients on the Nordic consumer and business market.• Greatest achievement: Received customer satisfaction scores placing me among the top 10% of agents.• Main skill gained: Developed problem solving skills to quickly resolve clients’ navigational or technical issues

• 

  Fjordkraft

  Jan 2015 - Jan 2015

  Sales Representative

  • Main responsibility: Perform direct marketing of energy solutions on the Norwegian end user market• Greatest achievement: Created more than 500 sales and new customers for Norway's leading energy supplier• Main skills gained: Furthered my skills on report building and deal closing to succeed in a cold calling milieu

• 

  CIBC

  Jan 2015 - Jan 2016

  Mortgage Loan Processor

  • Main responsibility: Compliance and AML review of all data provided on clients’ mortgage loan applications.• Greatest achievement: Established myself as one of the fastest mortgage processors in the Western region.• Main skill gained: Refined my time management skills in order to serve the most clients in the least time.

• 

  Scotiabank

  Jan 2016 - Jan 2020

  • Main responsibility: Provide holistic financial advice to further customer relationships and meet sales goals• Greatest achievement: Part of the 10% top achievers in Ontario during last two quarters of 2019• Main skill gained: Developed strong organizational skills to meet bank, lawyer and client set deadlines • Main responsibility: Collection of past due payments on auto loans ranging from 20 to 45 days’ delinquent• Greatest achievement: Set all-time record in dollars collected in department with 179k collected in 1 month • Main skill gained: Gained negotiation skills when settling between customer concerns and company policy

  • Financial Advisor

    Jan 2017 - Jan 2020

  • Collections Officer

    Jan 2016 - Jan 2017
• 

  GRENKE AG

  Jan 2021 - now

  Business Development Manager

  • Main responsibility: Create and manage a base of B2B clients for the Norwegian branch of the company.• Greatest achievement: Built a portfolio from scratch that delivers profits of some 3 million NOK a quarter.• Main skill gained: Improved upon my relationship building skills in an environment where connections is king

• 

  Ulobby

  Jan 2024 - now

  Country Manager Norway

  • Main responsibility: Create and scale a Norwegian customer base for Ulobby's SaaS platform for Public Affairs.