Adam Goodwin

Experience

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  Rent A Hand Services

  Jun 2007 - Aug 2008

  Cofounder

  Self started own business working various jobs around the community.

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  Vector Marketing

  Jun 2009 - Aug 2009

  Sales Representative

  ResponsibilitiesArrange meetings with potential customers to present and describe the product of a client company of Vector, Cutco Cutlery. Show and explain the differences and improvements of Cutco when compared to other brands in the market.AccomplishmentsSpread brand recognition and information about the product, and help the company to reach new potential customers.Skills UsedPerson interaction. Had to be comfortable meeting people in their homes and confidently presenting a product and answering questions or assuaging doubts people might have about the product. Show less

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  Donneray Consulting

  Jul 2011 - Sept 2012

  Technical Assistant

  ResponsibilitiesResponsible for overseeing a variety of different projects and jobs that were sent to the company, ranging from technical support to web development to computer repair.AccomplishmentsExamples of Projects completed-Created the Cottage Goods Antiques online e-commerce site (Wordpress)-Set up a network backup system for a local women's' shelter-Aided in the re-design of several preexisting websitesHelped reduce the backlog of jobs that needed to be done and increased the speed in which new jobs were completed.Skills UsedLanguages: C++. Javascript, PHPTechnical Skills: Computer Networking, Network Backup, Computer RepairOther: Customer Relations Show less

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  Alkon Consulting Group Inc

  Feb 2014 - Apr 2014

  Web Developer

  I worked in Wordpress to take designs made by the company's designers and the clients and make them a reality. Work included theme management and modification (PHP & HTML) and content creation and modification (Photoshop & other image software).

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  Digital Media Academy

  Jun 2014 - Jul 2014

  Instructor

  Supervised and taught groups of children game development elements and programming using Minecraft as a learning tool over week long teaching sessions.

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  Phosphor Studios

  Nov 2014 - Aug 2015

  Contract QA Tester

  Responsibilities:Worked with a team to identify, analyze, and replicate bugs in numerous projects. Ran a battery of daily tests on a variety of devices, including PC, Xbox, Playstation, Android, and Apple products. Responsible for keeping track of active bugs and adding any new bugs that were found.Accomplishments:Identified numerous bugs through daily tests of new project buildsSkills Used:Attention to Detail: Needed to be able to detect an anomalous occurrence and be able to identify whether it was indicative of a bug.Interpersonal Relations & Technical Writing: Needed to be able to communicate in detail the nature of a specific bug and how to replicate it so that it could be fixed more efficiently.Technology used: JIRA, Hansoft Show less

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  NetherRealm Studios (WB Games)

  Dec 2015 - Sept 2016

  QA Tester

  Responsibilities:Worked with a team to identify, analyze, and replicate bugs in numerous projects. Ran a battery of daily tests on a variety of devices, including Amazon, Android, and Apple products. Responsible for keeping track of active bugs and adding any new bugs that were found.Accomplishments:Identified numerous bugs through daily tests of new project buildsSkills Used:Attention to Detail: Needed to be able to detect an anomalous occurrence and be able to identify whether it was indicative of a bug.Interpersonal Relations & Technical Writing: Needed to be able to communicate in detail the nature of a specific bug and how to replicate it so that it could be fixed more efficiently.Technology used: JIRA, SWERVE, Apple, Android, and Amazon devices Show less

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  Phosphor Studios

  Sept 2016 - Dec 2016

  QA Lead

  Responsibilities:Acted as head of Phosphor Quality Assurance Department. Worked with Development team to identify, analyze, and replicate bugs related to The Brookhaven Experiment. Ran a battery of daily build tests to analyze both Playstation VR and PC builds. Responsible for keeping track of active bugs throughout the bug resolution process for both Playstation VR and PC builds.Accomplishments:Identified numerous bugs and oversaw their resolutionCompleted and shipped a high quality version of the Brookhaven Experiment with minimum bugsSkills Used:Attention to Detail: Needed to be able to detect an anomalous occurrence and be able to identify whether it was indicative of a bug.Interpersonal Relations & Technical Writing: Needed to be able to communicate in detail the nature of a specific bug and how to replicate it so that it could be fixed more efficiently.Technology used: Hansoft, Playstation VR, HTC Vive Show less

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  IQmetrix

  Oct 2017 - Jan 2019

  Enterprise UAT/QA Support Specialist

  Responsible for testing and UAT certification of Enterprise level projects. Work with a team or solo to ensure projects are delivered on time and function as planned. Assist in triaging and resolving client concerns and reported defects.

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  IQmetrix

  Jun 2019 - Nov 2022

  Accountabilities:Monitoring ZenDesk for on-boarding and off-boarding requests that originate in the API Launch queue and redirect client requests to the appropriate team.Create access credentials for Client facing API's and integrations.Creating API onboarding packages for the Development and Production environmentsUpdating API Integration Project pages and ZenDesk Tickets during the onboarding stages of an API Integration.Working with API Launch Operations to Identify gaps in the onboarding process and contribute to the enhancement of the role and onboarding processes.Completing API offboarding Process in the development environment. Show less

  • Business Services Automation Specialist

    Sept 2020 - Nov 2022

  • API Onboarding Specialist

    Apr 2019 - Sept 2020

  • Special Projects for Automation

    Jan 2019 - Sept 2020

  • Solutions Architect - Boomi

    Jun 2019 - Sept 2019
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  Moody's Ratings

  Nov 2022 - now

  Associate Automation Architect