Sydney Scott-Dial

Experience

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  Soundings Literary and Visual Arts Journal

  Jan 2016 - Apr 2018

  Lead entire Soundings staff to create impressive, professional humanities journal created from the works of staff, students and alumni from Oklahoma Christian University.• Managed a staff of thirteen in order to successfully fund, promote, and publish the annual Soundings journal• Facilitated and reviewed journal submissions with staff, with the responsibility of making the final decision on all submissions in order to ensure quality• Coordinated with Graphic Designer to conceive and finalize all visual elements of the journal• Collaborated with Administrative and PR directors on all creative, financial, and PR decisions Show less Financial director and task manager for Soundings. Responsible for fundraising, budgeting and task delegation.• Successfully managed a budget of $7000, headed up fundraising initiatives resulting in over $3000 donations and sales, and approved all financial decisions• Ensure that all staff members completed required tasks on time to create a smooth-running organization• Deliberated with Senior Editor and PR Director regarding all Soundings decisions• Evaluated and voted on every submission for the journal and contributed to final journal decisions, resulting in an impressive journal created through the collaboration of university students, professors, and Soundings staff Show less

  • Senior Editor

    May 2017 - Apr 2018

  • Administrative Director

    Apr 2016 - May 2017

  • Administrative Assistant

    Jan 2016 - Apr 2016
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  Vision Monday Magazine

  May 2017 - Aug 2017

  Contributing Editor

  Contributing editor for Vision Monday magazine, one of the leading news sources for the eyecare and eyewear industry.• Crafted weekly stories for the VMail Weekend newsletter about independent eyecare professionals from around the country, many of which were later feature articles in the print issue• Contributed to successful VMail e-blasts by writing several articles per week concerning industry news • Effectively communicated with clients to assemble and edit an impressive feature for the annual children’s eyewear issue• Copyedited online and print features to ensure professional, flawless publications Show less

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  Uvalle Law Firm,PLLC

  Apr 2018 - Mar 2021

  Managed all digital business processes and improvements for a high-volume personal injury law firm.• Guided the firm through a CRM transition by drafting how-to guides and retrofitting the firm’s knowledge base to reflect new processes• Identified inefficiencies in process, coordinated with SMEs to design solutions, and oversaw development and roll-out of process updates• Met weekly with the executive team to discuss confidential projects and plan future business development • Drafted content for the firm’s marketing and operational needs.• Curated a firm-wide knowledge base by collaborating with subject matter experts, gathering and editing existing how-to guides from relevant departments, and creating additional content to supplement knowledge gaps• Created content for the marketing department in the form of web copy, ad copy, radio scripts, and below-the-line communications for clients in accordance with brand guidelines

  • Business Process Manager

    Jan 2019 - Mar 2021

  • Copywriter

    Apr 2018 - Jan 2019
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  Accenture

  Mar 2021 - Oct 2023

  Led a pod of writers who draft, stage, and publish high-quality help center articles, knowledge base documentation, and agent announcements for Google Fi.• Coordinated with writers, project leads, and stakeholders to offer comprehensive solutions for complex content challenges• Proofread writers’ drafts to ensure that our content meets Google’s standards for style, tone, formatting, and information architecture • Monitored writer capacity, launch-related projects, and potential problems to flag any issues and avoid delays in content delivery• Coached writers to improve skills in writing, content management, and multi-level workflows Show less

  • Lead Technical Writer

    Apr 2022 - Oct 2023

  • Senior Technical Writer

    Mar 2021 - Apr 2022
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  TEKsystems

  Oct 2023 - Jun 2024

  Technical Writer, on assignment at Meta

  • Maintained over 250 highly sensitive and confidential standard operating procedures for Meta’s Global Security sector in compliance with ISO 9001:2015 quality standards• Reviewed and edited documentation on an annual basis to identify and resolve knowledge gaps, ensuring preparedness for annual internal and external audits• Collaborated with developers to create and update technical user guides for custom-built internal applications • Designed customized content management and organizational solutions for SOPs and user guides to improve usability and encourage adherence to process standards Show less

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  Belva AI

  Jun 2024 - now

  Business Development Manager