Maged Noor

Experience

• 

  Mazaya

  Jan 2010 - Aug 2010

  Cashier
• 

  OKAIDI

  Jan 2011 - Apr 2013

  Assistant shop manger

  1. Managing and motivating the team to increase sales and ensure efficiency.2. Managing stock levels and giving feedback to the Store Manager about it.3. Ensuring standards for quality, customer service and staff image.4. responding to customer complaints and comments and take proper actions.5. Talking to colleagues and customers, and identifying or resolving urgent issues after coordination with the Store Manager.6. Dealing with sales, as and when required.7. Organizing the staff monthly schedule and taking attendance.8. Assist the Store Manager in preparing the time cards for his/her team to be sent by the end of each month.9. Taking care of all storage room related duties e.g. organizing stocks, preparing revokes…etc.10. Handle tasks assigned for her/him by the Store Manager or the BM.11. Help in maintain the VM inside the store with the Sales Specialist.12. Reporting to: Brand Manager, Assistant brand Manager and Store Manager Show less

• 

  Parfois City Stars (Mazaya Co.)

  Mar 2013 - Apr 2014

  Shop Manager

  1. Managing and motivating the team to increase sales and ensure efficiency.2. Managing stock levels and making key decisions about stock control.3. Analyzing sales figures and suggesting future sales volumes and product assortment to maximize profits.4. Using the RMS to record sales figures and for data analysis and forward planning for target achievement.5. Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development of his team.6. Using the system for issuing weekly and monthly sell-out and sell-thru reports for all store products.7. Ensuring standards for quality, customer service and staff image.8. responding to customer complaints and comments and take proper actions.9. Suggesting special promotions, displays and events.10. Talking to colleagues and customers, and identifying or resolving urgent issues.11. Maintaining awareness of market trends in the fashion retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.12. Dealing with sales, as and when required.13. Organizing the staff monthly schedule and taking attendance.14. Preparing the time cards for his/her team to be sent by the end of each month.15. Reporting, following up on all store maintenance issues that affects the store and Brand.16. Escalates any problem facing the operations in the outlet to the concerned department directly.17. Delegate tasks to the staff to prospect potential candidates.18. Make sure that the storage room is in perfect condition and well organized.19. Reporting to: Brand Manager and Assistant brand Manager/ Retail Supervisor Show less

• 

  Parfois CFC Mazaya

  Jan 2014 - Apr 2014

  Store Manager

  1. Managing and motivating the team to increase sales and ensure efficiency.2. Managing stock levels and making key decisions about stock control.3. Analyzing sales figures and suggesting future sales volumes and product assortment to maximize profits.4. Using the RMS to record sales figures and for data analysis and forward planning for target achievement.5. Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development of his team.6. Using the system for issuing weekly and monthly sell-out and sell-thru reports for all store products.7. Ensuring standards for quality, customer service and staff image.8. responding to customer complaints and comments and take proper actions.9. Suggesting special promotions, displays and events.10. Talking to colleagues and customers, and identifying or resolving urgent issues.11. Maintaining awareness of market trends in the fashion retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.12. Dealing with sales, as and when required.13. Organizing the staff monthly schedule and taking attendance.14. Preparing the time cards for his/her team to be sent by the end of each month.15. Reporting, following up on all store maintenance issues that affects the store and Brand.16. Escalates any problem facing the operations in the outlet to the concerned department directly.17. Delegate tasks to the staff to prospect potential candidates.18. Make sure that the storage room is in perfect condition and well organized.19. Reporting to: Brand Manager and Assistant brand Manager/ Retail Supervisor Show less

• 

  Azadea Group

  Jun 2014 - Aug 2022

  Responsible for leading and managing the store operation to deliver the highest standards of customer service to maximize sales and profitability in line with company’s objectives.• Support the team with consistent coaching, identify their development and training need, set a personal development plan (PDP) for each successor to prevent the availability of potential employees for all positions.• Mentor the KPI development and propose action plan to prevent the highest performance for the store.• Set an action plan for every season and events to discussing it with upper manager.• Providing the upper manager with weekly, monthly and yearly reports, analysis and feedback of the brand.• P&L handling to ensure store gross margin and EBITDA and reducing cost to the minimum.• Translate strategic and business goals into concrete and individual actions and objectives.• Set achievable goals to make challenging spirit and individual targets for the store , monitor and manage performance to ensure the goals are achieved.• Be aware of the competitors activities and market trends.• Be the voice of the store in our country by understanding business and local market to suggest actions and recommendations.• Optimizing stock management in shop with weekly email as a stock situation vs brand and location. • Ordering the best moving items on weekly orders and follow up with VM for updating the shop according the top seller items• Store maintenance( air condition, paints, lights and furniture)• Observing the budget hours of the team members Show less Japanese meetings/monthly meetings• Headcount • E-mails• Inventory • Organizational policies and procedures are applied• Communication with commercials• Product and stock management (blocking items, store rotation, weekly/support order from best-selling items, etc…)• Weekly Orders • P&L handling to ensure store gross margin and EBITDA• Staff evaluation• Motivating staff and increasing sales• Petty cash control • Delegation of Tasks • Follow up on: Schedules • Staff issues (salaries, Medical insurance, uniforms, ID discounts, promotions plans, deductions, trainings, etc…..)• Floor supervision • Transfers between stores• Tara issuing (defected items)• Shipments receiving according to policy• Re-position accurate and on time• Window according to pictures• Coordination according to the concept• Stock room organization• Top 25/top 40 are displayed in the hot spot areas• Targets for every employee• Reducing cost to the minimum• Store maintenance( air condition, paints, lights and furniture)• Customer service• Attendance and Punctuality• Store equipment's are working (telephones, computers, security alarms, surveillance, printers, Cassiopeia and MC machines, etc…..)• Security people availability• Disciplinary actions• Stock level control Show less Japanese meetings/monthly meetings• Headcount • E-mails• Inventory • Organizational policies and procedures are applied• Communication with commercials• Product and stock management (blocking items, store rotation, weekly/support order from best-selling items, etc…)• Weekly Orders • P&L handling to ensure store gross margin and EBITDA• Staff evaluation• Motivating staff and increasing sales• Petty cash control • Delegation of Tasks • Follow up on: Schedules • Staff issues (salaries, Medical insurance, uniforms, ID discounts, promotions plans, deductions, trainings, etc…..)• Floor supervision • Transfers between stores• Tara issuing (defected items)• Shipments receiving according to policy• Re-position accurate and on time• Window according to pictures• Coordination according to the concept• Stock room organization• Top 25/top 40 are displayed in the hot spot areas• Targets for every employee• Reducing cost to the minimum• Store maintenance( air condition, paints, lights and furniture)• Customer service• Attendance and Punctuality• Store equipment's are working (telephones, computers, security alarms, surveillance, printers, Cassiopeia and MC machines, etc…..)• Security people availability• Disciplinary actions• Stock level control Show less

  • Shop Manager

    Nov 2021 - Aug 2022

  • Shop Manager

    Feb 2019 - Oct 2021

  • Assistant Manager in charge

    Aug 2018 - Jan 2019

  • Assistant Manager in charge

    Sept 2017 - Jul 2018

  • Assistant Manager

    Feb 2016 - Aug 2017

  • Assistant Manager Pull&Bear

    Jun 2014 - Feb 2016
• 

  Azadea Group

  Oct 2022 - now

  Shop Manager