Bindu Sindhey

Experience

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  Netmeds.com

  Jul 2016 - Apr 2019

  Business Analyst

  ✔ Maximized the orderbook by 10x by implementing customer service CRM tool – Kapturewhich is adopted by 500+ users.✔ Redesigned the Product Catalogue System, built Subscription module to collectively increasing sale by 100%.✔ Increased customer engagement by 5x by implementing omnichannel customer engagement – WebEngage along with Assisted calling functionality for lead generation.✔ Implemented Warehouse Management System adopted by 250+ blue collar users improving operational efficiency by 60%. Show less

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  Medlife.com

  May 2019 - Jun 2020

  Product Analyst

  ✔ Maximized Medlife’s orderbook by 10x implementing Salesforce CRM Solutions – Lead Management, Order Management adopted by 500+ users.✔ Designed prototypes for A/B testing conducted market research to enhance or develop new products in line with the product vision.

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  Legato Health Technologies

  Jul 2020 - now

  ✔ Managed Anthem’s Enterprise Analytics platform CII Discover by implementing 15+ Dashboards & Reports for COVID’19 & Static Reports Initiative adopted by 6K+ clientsreflecting 45+ million members data. ✔ A data centric project, blending the needs from multiple user segments to establish the product perspective. Acquired good technical, architectural & functional knowledge required to lead projects & drive conversations with stakeholders.

  • Product Owner/Senior Business Analyst

    Sept 2022 - now

  • Product Owner/Business Analyst

    Jul 2020 - Sept 2022