Trett Nelson

Experience

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  Best Buy

  Oct 2014 - Aug 2019

  Mobile Sales Consultant

  Focused on developing interpersonal relationships with customers to secure new and repeat business for our Mobile department. Navigated internal and vendor-provided software to activate mobile units, as well as identified as an Xfinity brand ambassador prior to relinquishing full-time designation in April 2016. Maintained a steady record of achieving KPIs, leading to our business unit being identified as a top-10 Mobile store over various months during my tenure.

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  MarketStar

  Apr 2016 - Aug 2019

  As a founding member of the Quality & Sales Enablement team at MarketStar for Dropbox Business, I worked alongside the client, senior leadership, and sales managers to identify, present and craft best practice strategies. Observing and reporting on recorded interactions, we leveraged a mixture of quantitative markers alongside qualitative feedback to develop personalized coaching strategies and unlock the potential of the global sales team. As an Account Executive for the Dropbox Business program, I helped small-to-medium sized organizations solve for their complex file-sharing, collaboration, and data storage needs - all while doing it at scale. While managing a high-value book of business, my focus was always in providing a consultative, comprehensive, and customer-centric solution. As an Inside Sales Representative for the Dropbox Business program, we focused on making each inbound interaction unique - regardless whether it was via a written or verbal medium. Assisted in thousands of success stories by uncovering each company's cloud-storage needs, exploring what outcomes they're hoping to achieve, and assisting in education and implementation of solutions.

  • Global Quality & Enablement Specialist

    Oct 2018 - Aug 2019

  • Account Executive

    Jan 2017 - Oct 2018

  • Inside Sales Representative

    Apr 2016 - Jan 2017
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  Workplace from Meta

  Feb 2020 - Jan 2022

  Client Partner

  As a Client Partner, I'm the consultative voice for helping small and medium-sized organizations create clear communications strategies and promote a culture of care. Where the focus is to learn how they're communicating with their team, collaborating across the organization, we dive to gather the ins-and-outs of their team's culture and vision. My goal is to build strong client relationships, drive growth for organizations to highlight how data and analytics can help strengthen their workflows, while showcasing ROI.Workplace is a tool created by Meta to help companies easily connect all their employees to their business goals. It allows organizations to collaborate with both office and deskless employees by giving everyone a voice and providing a common space to get work done. Businesses work better when everyone is on the same page, and our team's goal is to help companies achieve this. Show less

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  Google

  Jan 2022 - now

  Northeast Solutions Strategist for Higher Education, Google for Education

  As an Account Strategist for Google Workspace, I work alongside Higher Education institutions in a consultative manner to see how we can enrich individual learning experiences for students and faculty alike. Whether the objective is to remove current obstacles that interfere with day-to-day utility for school community members, or to strengthen the long-term EdTech vision, the focus always remains on driving academic integrity and engagement.Google Workspace for Education is a suite of easy-to-use tools that provides educational communities with a flexible and secure foundation for learning, collaboration, and communication - all in one place. Show less