Muhammad Hamza Haroon

Experience

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  Alms 360

  Nov 2017 - Dec 2018

  Chapters Head
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  Student Council of SMME

  Sept 2018 - Jul 2020

  President
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  Ibrahim Fibres Ltd.

  Jun 2019 - Jul 2019

  Mechanical Engineering Intern

  4-Week internship at Mechanical and Maintenance department

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  Crescent Bahuman Ltd.

  Oct 2020 - Feb 2021

  Management Associate

  - Production Engineer in the denim Cutting facility at Crescent Bahuman Limited - Main job was to meet the daily, weekly, and monthly production targets viz a viz quality standards - System optimization to assist workforce, improve production and save cost and time

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  Atlas Honda Limited

  Mar 2021 - Jul 2024

  Assistant Manager Service

  - After-sale business planning, business generation and improving the genuine parts consumption.- Implemented Hub and Spokes Project, in which a several small scale dealers (spokes) are linked with a Hub dealer to provide them with cost effective scheme rates and hence maintain business and parts consumption in gujranwala on micro scale- Improving the number and quality of service-incoming in the territory through market planning, arrangement of seminars and various activities with customers to attract them - Maintaining Customer Satisfaction Index by addressing the customer Warranty Claims promptly and maintaining one day claim settlements in the territory- Capacity Utilization and Development of Dealers’ network through expansion, dealers addition and workshop renovations- Arranging trainings to improve skill levels of technicians and eventually, after-sale service incoming - Analysis and visits of chinese and japanese competitors to revise business strategies and target more customers - Digitalization of the system, online parts ordering through B2B portal, implementing Service Incoming Management System (SIMS) to improve performance, monitor and target shortcomings in the territory- Dealers visit in the territory to address issues, standardize workshops and manage business recovery and generate revenue - Maintaining parts stock in buffer at all the dealerships- Generating Quality Inspection Reports to provide feedback on NG parts- Quality Assurance of parts at incoming area to optimize assembly line production- Vendor visits (Gemba) for the implementation of 5S system, quality improvement, addressing problems, optimization of systems and vendor evaluation surveys- Daily, weekly and Monthly reporting and quarterly, half yearly and yearly presentations to show improvements, revise targets and evaluate dealers on their business score cards Show less

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  Philip Morris International

  Oct 2024 - now

  Line Coordinator