
Michelle Geiger

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About me
Business Development Manager
Education

Universität Bern
2015 - 2016Master of Business Administration (MBA) Management and Corporate Strategy
Universität Bern
2011 - 2014Bachelor's degree Business Administration 5.08
Experience

Swiss International Air Lines
Aug 2010 - Aug 2011Ich war für die redaktionelle Bearbeitung des Bordmagazins der Swiss, dem SWISS Magazine, verantwortlich. Nachfolgend ein paar der Aufgaben:- Briefing von Journalisten- Reiseorganisation für Journalisten- redaktionelle Bearbeitung von Texten (kürzen, verbessern, proof-reading, Bildunterschriften...)- Betreuung von Inserenten Als Praktikantin beim Bordmagazin der Swiss, dem SWISS Magazine, war ich sowohl als Unterstützung der BackOffice-Angestellten tätig als auch im redaktionellen Bereich.
Redaktorin
May 2011 - Aug 2011Praktikantin
Aug 2010 - Apr 2011

Universität Bern
May 2012 - Aug 2014HilfsassistentinIch war vom Kompetenzzentrum für Public Management der Universität Bern als Webmasterin und Redaktorin der Wissensplattform der Schweizerischen Gesellschaft für Verwaltungswissenschaften SGVW angestellt. Dabei betreute ich die Wissensplattform sowohl redaktionell als auch technisch.

Credit Suisse
Mar 2015 - Dec 2016- Main coordinator of activities around Swiss transition of IWM Latin America in-house Relationship Manager certification to the new Swiss Banking standards- Member of project task force responsible for handling certifications in international locations- Managing Key Client Risk Reviews- Responsible for internal communication channels and information sharing within business area - Conception, implementation and steering of strategic projects for the Mexican market- Coordinating and implementing Relationship Management initiatives- Providing direct executive support to the Heads of Private Banking Mexico International, including improving processes and consolidating information for decision-making
Junior Business Manager PB Latin America
Sept 2015 - Dec 2016Junior Business Manager PB Mexico International
Mar 2015 - Aug 2015

Microsoft
Feb 2017 - Apr 2022Acting as a trusted Advisor to the Microsoft Premier and Unified Support customers providing guidance and project leadership around customer's IT infrastructure activities and operations. By maintaining a long-term relationship with the customers, the TAM becomes the central point of contact for operational conversations, quality questions, issues with Microsoft Products and overall satisfaction. By providing Premier Services according to the customer's priorities we drive and maximize the business value of our customer's Microsoft investments. Show less
Customer Success Account Manager
Jul 2020 - Apr 2022Technical Account Manager
Feb 2017 - Jul 2020

Too Good To Go
May 2022 - Mar 2024Key Partner Manager
Meier Tobler
Jun 2024 - nowBusiness Development Manager Service
Licenses & Certifications
- View certificate

Customer Facing Skills Initiative: Strategic Communication
MicrosoftMar 2022 - View certificate

Prosci® Certified Change Practitioner
ProsciNov 2019 - View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftApr 2020 - View certificate

MEDDICC Certification
AscenderJan 2024 - View certificate

Microsoft 365 Certified: Fundamentals
MicrosoftFeb 2021
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