
Chris Hartman
Dispatch Supervisor (NCOIC)

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About me
Director of Data Analytics | Expert in Lean Six Sigma & Agile | Proven Track Record in Strategic Data-Driven Decision Making | Power BI & Data Warehouse Optimization Specialist
Education

University of Phoenix
2006 - 2008Associate of Arts and Sciences - AAS Logistics, Materials, and Supply Chain Management 3.4
Colorado Technical University
-Master of Business Administration - MBA Strategic Data Analytics 3.56
Colorado Technical University
2021 - 2022Bachelor of Business Administration - BBA Data Analytics 3.56
Experience

United States Air Force
Jan 1994 - Jan 2001Dispatch Supervisor (NCOIC)Oversaw material and people movement in daily operations. Certified on heavy equipment such as tractor trailer combos, wreckers, forklifts, busses, loaders etc. Served as driver supporting missions in U.S. and Middle East. Promoted to NCOIC (non-commissioned officer in charge) of dispatch operations for Eglin AFB Fl. Trained new airmen on safe vehicle operations and effective use of material handling equipment. Planned transportation missions to support air and ground operations through material and personnel movement. Show less

Axis Vehicle Services (Logistics)
Jan 2001 - Jan 2004Branch Manager• Spearheaded process enhancements that doubled vehicle storage and inventory throughput, optimizing space utilization and operational flow.• Led cross-functional teams in the adoption of lean Six Sigma methodologies, significantly improving operational efficiency and cost savings.• Pioneered development and implementation of a robust safety program, resulting in exemplary compliance records and minimized risk.

Walmart
Jan 2004 - Nov 2015Major Responsibilities:I championed large-scale business unit projects, applying Lean and Six Sigma methodologies to enhance customer service and operational efficiency. I managed comprehensive materials development to ensure effective capability building across the organization. Additionally, I provided expert guidance in mentoring and certifying team members, validating significant projects that contributed to organizational advancement. I developed advanced Six Sigma training modules for Green and Black Belt programs and adeptly administered multiple web-based platforms, including Quick Base and SharePoint.Key Deliverables:● Saved $24,000,000 in training costs and mitigated an estimated $30,000,000 in productivity losses by leading a Logistics Turnover and Retention project, identifying root causes, and implementing strategic improvements.● Streamlined Sam's HR processes, eliminating redundancies and enhancing interdepartmental communication, leading to improved customer delivery and faster market solution deployment.● Established a Walmart Continuous Improvement Lean program standard, devising a certification-level course that trained associates in identifying ROI improvements, successfully deployed across the US, Canada, and the UK.● Facilitated over $330M in project value by mentoring candidates through completion of Lean, Green Belt, and Black Belt certifications.● Conducted a capability analysis for Walmart Canada's home office to optimize resource planning and staffing strategies. Show less Major Responsibilities:I orchestrated transportation operations across the Northeastern US, ensuring seamless coordination between regional warehouses, grocery warehouses, import centers, Sam's Warehouses, return centers, vendors, and a fleet of 1,500 drivers handling over 2,000,000 truckloads annually. I managed a team of 25 dispatchers, fostering a culture of continuous improvement through Lean & Six Sigma methodologies to enhance operational efficiencies. I established comprehensive strategies for cross-regional collaboration, including during emergency/disaster scenarios, and played a pivotal role in contract negotiations and carrier selection to support business continuity and growth.Key Deliverables:● Generated $16,000,000 in annual savings through the development and implementation of an analysis tool that streamlined dispatcher efficiency and a capacity planning tool that optimized regional operations.● Reduced non-revenue generating miles by 40% by creating a reverse logistics and mileage efficiency program.● Implemented a route-optimization tool that saved four full-time employees processing time, equating to $500k in annual savings. Show less
Lean Six Sigma Black Belt
Jan 2014 - Nov 2015Transportation Operations Manager (Regional Operations)
Jan 2006 - Jan 2014Logistics Operations Manager (Grocery)
Jan 2004 - Jan 2006

J.B. Hunt Transport, Inc.
Nov 2015 - nowMajor Responsibilities:I orchestrate engineering initiatives across multiple divisions, applying Lean and Six Sigma principles to drive process enhancements and operational efficiency. I develop and implement corporate standards for maturity model-based assessments to determine suitable Continuous Improvement strategies. I lead Technology Modernization efforts by documenting business processes, pinpointing inefficiencies, and executing enhancements to optimize performance. I design and establish Agile development teams tailored to address specific operational needs and application functionalities. Additionally, I craft comprehensive training programs for Lean, Kaizen, Green Belt, and Black Belt certifications, equipping Engineering and Operations leadership with advanced Continuous Improvement tools.Key Deliverables:● Reduced application security risk by half by enhancing visibility of access across 21 applications and managing over 750,000 permissions.● Streamlined security audit process for business users, cutting required time by 85% through the development of a Microsoft Power application and improved data queries.● Aligned technology modernization work streams, assigned development teams to specific Epics and Features, leading to a $30M reduction in annual technology expenditure and faster delivery of minimum viable products.● Deployed Lean and Six Sigma training up to Black Belt level, integrating Continuous Improvement methods enterprise-wide.● Optimized data warehouse queries and eliminated over 60% of redundant or irrelevant Power BI reports, enhancing data analytics accuracy through dynamic data queries. Show less
Expert Data Analytics Engineer
Jan 2020 - nowLean Six Sigma Master Black Belt
Nov 2015 - Jan 2020
Licenses & Certifications

Six Sigma Black Belt
WalmartJan 2011
Six Sigma Master Black Belt
Villanova School of BusinessOct 2016
Six Sigma Green Belt
WalmartJan 2009
Lean Belt
WalmartJan 2008
Honors & Awards
- Awarded to Chris HartmanPresidents Award Allied Holdings Incorporated Board of Directors 2003 Awarded for terminal turnaround, operational excellence and employee mentoring. Developed multiple programs improving operational and safety efficiency granting a 132% increase in profit and a 100% organic growth of operations.
- Awarded to Chris HartmanAir Force Achievement Medal United States Air Force 2001 First Issuance 1996 for Air Force Honor Guard serviceSecond issuance for service to Eglin AFB Operations 2001
- Awarded to Chris HartmanHumanitarian Service Medal United States Air Force 1996 Community disaster recovery support after Northwest Florida severely impacted by hurricane Opal.
- Awarded to Chris HartmanArmed Forces Expeditionary Medal United States Air Force 1995 Awarded for service deployment to South West Asia in support of Operation Southern Watch
- Awarded to Chris HartmanBMT Honor Graduate United States Air Force 1994 Graduated top of class for basic military training school
Volunteer Experience
Laborer
Issued by Habitat for Humanity International on Jan 2007
Associated with Chris Hartman11-13 Year old Boys group leader
Issued by Awana. on Jan 2006
Associated with Chris HartmanLaborer
Issued by Columbus Animal Welfare on Jan 2007
Associated with Chris Hartman
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