
Jayeshkumar Narendra Pathak
CENTRE MANAGER

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About me
Assistant Professor at Faculty of Management Study, Parul University , Helping MSME for ICT, e-commerce, Management Consulting
Education

Prifysgol Cymru, University of Wales, UK
2009 - 2011MBA INTERNATIONAL BUSINESS MANAGEMENT PASSActivities and Societies: Leaded Multi National Student team for Research and Presentation, Trained Team Members for cloud computing, International Issues in Accounting and Finance, Presentation Skill. Dissertation titled “MULTI DIMENSIONAL ARRAY OF FEEDBACK FOR SME ONLINE STORE”, July 2011.o Undertook research on dissatisfaction(Negative Feedback) of online customerso Analysed the routes cause of dissatisfaction and limitations in Operations & SCM and the decisions made by company to satisfy the customers including Knowledge Management and route of customer dissatisfaction

Saurashtra University
1991 - 1992PG. DIPLOMA IN COMPUTER SCIENCE COMPUTER SCIENCE FIRSTActivities and Societies: N.C.C N.C.C.

Saurashtra University
1989 - 1991Bachelor of Commerce Business ManagementActivities and Societies: N.C.C. Shri K. H. Madhvani College, Porbandar
Experience

LAKHOTIA COMPUTER CENTRE (LCC)
May 1995 - Jun 1998CENTRE MANAGERManaged Computer Training Centre with establishing and exceeding sales target by 9 %, Where profitably reach to customer expectations. Where responsible for Opening Centre, Team management of Daily Task allocation according to priority and work distribution , Supervision of all activity of training faculty, Admin and Marketing staff, where lead the team to 11 member.

Prince Informatics
Jun 1998 - Sept 2009CENTRE MANAGERPrince InformaticsDeveloped Business in ICT Software , Hardware Sales and Customer Support. Establish One point to serve Banking and Insurance products in Halol , MDRT twice for SBI Life Insurance and BF for SBI to promote Sales of all types of Loan,Deposit, Account opening.Successfully Designed and provided application software solution for small manufacturing Industries.Efficiently provided Web and Online marketing to SME.Established Authorized service provider of State Bank of India, GUJARATProvided Software Training at corporate and academy level Show less

Primark
Sept 2011 - Oct 2012Retail Operative Part TimeEffectively working as Proactive Employee and involve with various activity of Retail store Like.Customer Service and SupportRetail ManagementOrganizing Work and Team ManagementSales and Merchandising Support into Stock room

Prince Informatics
Oct 2011 - Dec 2012International Business Development Partner (LONDON, UK Region)Key Result Areas: • Instrumental in development of e-commerce Scope• Played a key role in developing business internationally for Jobtardis.co.uk• Provided complete Sales and Support for Online Store. (Warehouse Management)• Acquired and managed customer feedback for online store Jun’98-Aug’09 Prince Informatics, Halol, Gujarat as EntrepreneurKey Result Areas: • Generated business related with software, hardware sales and customer support in a productive way• Offered software training at corporate & academy level with significant style Highlights:• Successfully offered Online Marketing to SME in 2008• Hold the merit of recognized as Authorised Service Provider of State Bank of India, Gujarat • Adroitly developed applications software solutions for all the small manufacturing industries Show less

Tesco
May 2012 - Jul 2013TEAM LEADER• Looking after the store operations and floor management such as delivery, promotions, planogram, gap scanning, reductions, price verification, cashing up, staff search and reporting for streamlining functions • Interfacing with clients and offering support by resolving their complains & issues • Managing and supervising sales, merchandising, safety, security & the entire activities• Monitoring team work,Induction, staff training and supporting head office management for effective snapshot Highlights: • Successfully handled & monitored the store management and running shift with 4CA for Tesco Express Petrol Store, Grove Park in 2013• Holds the merit of receiving Service Superstar Award for excellent customer services in 2012• Received excellent Performance Rating from “Mystery Shopper” consistently since May’12 Show less

EOS Edu Ventures
Feb 2014 - Feb 2014Retail Management TrainerProvided Retail Management Training to MBA students under NSDC Project at CORE BUSINESS SCHOOL ,INDORE, M.P.SAPIENT MANAGEMENT INSTITUTE ,INDORE, M.P.

Parul University
Jul 2014 - nowParul Institute of Management and ResearchFaculty of Management Studies MBA DepartmentTeaching MIS, Research Methodology, Retail Analytics, Ecommerce, Agriculture Logistics and SupplyChain ManagementAlso Helping Institution as aMIS CoordinatorNodal Officer For National Scholarship PortalSports CoordinatorGuided 100+ SIP & CP Project of MBA Sudents Assistant Professor in Applied Science Dept at Parul University , Limda, Baroda. Teaching Self employment and EntrepreneurshipIndustrial Management.Human Resource Management.
Assistant Professor
Jul 2022 - nowAssistant Professor
Jul 2014 - Jul 2022

CED The Centre for Entrepreneurship Developtment , Governmemt of Gujarat
Jun 2018 - Jun 2023Empaneled ExpertTo Carry out Inspection, Evaluation Audit of Various Skill Development Activities ( Pre,Concurrent and Post) at training Centres Spread Overall Gujarat.Expertized Area : Entrepreneurship, Computer , Retail ManagementRegion " Godhra, Halol, Vadodara
Licenses & Certifications

'B'
NATIONAL CADET CORPS (NCC)Mar 1991
Honors & Awards
- Awarded to Jayeshkumar Narendra PathakCustomer Service Superstar Tesco Stores Ltd. Nov 2012
Languages
- guGujarati
- hiHindi
- enEnglish
- puPunjabi
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