Jayeshkumar Narendra Pathak

Jayeshkumar Narendra Pathak

CENTRE MANAGER

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location of Jayeshkumar Narendra PathakVadodara, Gujarat, India

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  • Timeline

  • About me

    Assistant Professor at Faculty of Management Study, Parul University , Helping MSME for ICT, e-commerce, Management Consulting

  • Education

    • Prifysgol Cymru, University of Wales, UK

      2009 - 2011
      MBA INTERNATIONAL BUSINESS MANAGEMENT PASS

      Activities and Societies: Leaded Multi National Student team for Research and Presentation, Trained Team Members for cloud computing, International Issues in Accounting and Finance, Presentation Skill. Dissertation titled “MULTI DIMENSIONAL ARRAY OF FEEDBACK FOR SME ONLINE STORE”, July 2011.o Undertook research on dissatisfaction(Negative Feedback) of online customerso Analysed the routes cause of dissatisfaction and limitations in Operations & SCM and the decisions made by company to satisfy the customers including Knowledge Management and route of customer dissatisfaction

    • Saurashtra University

      1991 - 1992
      PG. DIPLOMA IN COMPUTER SCIENCE COMPUTER SCIENCE FIRST

      Activities and Societies: N.C.C N.C.C.

    • Saurashtra University

      1989 - 1991
      Bachelor of Commerce Business Management

      Activities and Societies: N.C.C. Shri K. H. Madhvani College, Porbandar

  • Experience

    • LAKHOTIA COMPUTER CENTRE (LCC)

      May 1995 - Jun 1998
      CENTRE MANAGER

      Managed Computer Training Centre with establishing and exceeding sales target by 9 %, Where profitably reach to customer expectations. Where responsible for Opening Centre, Team management of Daily Task allocation according to priority and work distribution , Supervision of all activity of training faculty, Admin and Marketing staff, where lead the team to 11 member.

    • Prince Informatics

      Jun 1998 - Sept 2009
      CENTRE MANAGER

      Prince InformaticsDeveloped Business in ICT Software , Hardware Sales and Customer Support. Establish One point to serve Banking and Insurance products in Halol , MDRT twice for SBI Life Insurance and BF for SBI to promote Sales of all types of Loan,Deposit, Account opening.Successfully Designed and provided application software solution for small manufacturing Industries.Efficiently provided Web and Online marketing to SME.Established Authorized service provider of State Bank of India, GUJARATProvided Software Training at corporate and academy level Show less

    • Primark

      Sept 2011 - Oct 2012
      Retail Operative Part Time

      Effectively working as Proactive Employee and involve with various activity of Retail store Like.Customer Service and SupportRetail ManagementOrganizing Work and Team ManagementSales and Merchandising Support into Stock room

    • Prince Informatics

      Oct 2011 - Dec 2012
      International Business Development Partner (LONDON, UK Region)

      Key Result Areas: • Instrumental in development of e-commerce Scope• Played a key role in developing business internationally for Jobtardis.co.uk• Provided complete Sales and Support for Online Store. (Warehouse Management)• Acquired and managed customer feedback for online store Jun’98-Aug’09 Prince Informatics, Halol, Gujarat as EntrepreneurKey Result Areas: • Generated business related with software, hardware sales and customer support in a productive way• Offered software training at corporate & academy level with significant style Highlights:• Successfully offered Online Marketing to SME in 2008• Hold the merit of recognized as Authorised Service Provider of State Bank of India, Gujarat • Adroitly developed applications software solutions for all the small manufacturing industries Show less

    • Tesco

      May 2012 - Jul 2013
      TEAM LEADER

      • Looking after the store operations and floor management such as delivery, promotions, planogram, gap scanning, reductions, price verification, cashing up, staff search and reporting for streamlining functions • Interfacing with clients and offering support by resolving their complains & issues • Managing and supervising sales, merchandising, safety, security & the entire activities• Monitoring team work,Induction, staff training and supporting head office management for effective snapshot Highlights: • Successfully handled & monitored the store management and running shift with 4CA for Tesco Express Petrol Store, Grove Park in 2013• Holds the merit of receiving Service Superstar Award for excellent customer services in 2012• Received excellent Performance Rating from “Mystery Shopper” consistently since May’12 Show less

    • EOS Edu Ventures

      Feb 2014 - Feb 2014
      Retail Management Trainer

      Provided Retail Management Training to MBA students under NSDC Project at CORE BUSINESS SCHOOL ,INDORE, M.P.SAPIENT MANAGEMENT INSTITUTE ,INDORE, M.P.

    • Parul University

      Jul 2014 - now

      Parul Institute of Management and ResearchFaculty of Management Studies MBA DepartmentTeaching MIS, Research Methodology, Retail Analytics, Ecommerce, Agriculture Logistics and SupplyChain ManagementAlso Helping Institution as aMIS CoordinatorNodal Officer For National Scholarship PortalSports CoordinatorGuided 100+ SIP & CP Project of MBA Sudents Assistant Professor in Applied Science Dept at Parul University , Limda, Baroda. Teaching Self employment and EntrepreneurshipIndustrial Management.Human Resource Management.

      • Assistant Professor

        Jul 2022 - now
      • Assistant Professor

        Jul 2014 - Jul 2022
    • CED The Centre for Entrepreneurship Developtment , Governmemt of Gujarat

      Jun 2018 - Jun 2023
      Empaneled Expert

      To Carry out Inspection, Evaluation Audit of Various Skill Development Activities ( Pre,Concurrent and Post) at training Centres Spread Overall Gujarat.Expertized Area : Entrepreneurship, Computer , Retail ManagementRegion " Godhra, Halol, Vadodara

  • Licenses & Certifications

    • 'B'

      NATIONAL CADET CORPS (NCC)
      Mar 1991
  • Honors & Awards

    • Awarded to Jayeshkumar Narendra Pathak
      Customer Service Superstar Tesco Stores Ltd. Nov 2012