Aldian Sidiq

Experience

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  Dinas Pariwisata Kota Yogyakarta

  Jul 2019 - Nov 2019

  Marketing And Development Intern

  1. Arranging meeting schedule of HOD with stakeholders2. Recording tourist attractions in Yogyakarta especially tourism village3. Organizing promotion media of Yogyakarta such as tourism book, goodie bag, printed-map, and flash disk4. Managing events related to the development and marketing of tourism (Wayang Jogja Night Carnival, Pasar Kangen, Malioboro Coffee Night, etc)

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  The House Tour Hotel by Maja Group

  Feb 2020 - May 2021

  Guest Service Agent

  1. Administering check-ins and check-outs including issuing keys2. Processing guests payment by debit card, credit card, cash, or bank transfer and creating invoices afterward3. Doing the night audit including generating Daily Statistic Report4. Monitoring reservation schedules, cancellation, and no-show5. Creating reservation from Online Travel Agent, web booking, incoming calls, or walk-in guest6. Initiating a formal confirmation letter e-mail template and send it to guest7. Initiating company’s feedback on online guests’ review Show less

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  Hyatt Regency Yogyakarta

  May 2021 - Nov 2021

  Front Office Intern

  Hyatt Regency Yogyakarta 269 Keys1. Organized arrival, departure, storage tags, packages, and messages to be effectively managed 2. Escorted up to 5 daily VIP guests on Regency Club Lounge - Evening Cocktail3. Assisted staff on guest registration upon check-in process up to 250 rooms per day4. Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff according to the hotel standards

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  Oakwood

  Nov 2021 - Nov 2022

  (Pre-Opening) Oakwood Premier Jakarta 347 Keys | rebranded to 25hours Hotel The Oddbird1. Pre-opening team reported directly to Asst. Director of Revenue for the setup and configuration consisting of teams of 32. Enabled the Brand.com establishment to be feasible for Booking Engine by achieving 100% content optimization and integration.3. Supported on the enablement of 8 OTAs API (Traveloka, Booking.com, Expedia, Agoda, Tiket.com, Trip.com, Travelio and VRBO) from the content optimization up to ARI establishment4. Assisted with the implementation of the hotel sales strategy and pricing recommendations on online channel during the preopening period, 1 per week prior to the opening5. Executed the market analysis for the potential 20 competitors surrounding of their product and business analysis 6. Established relationships for customer confidence through various channels, both hotel guests and residences on a daily basis for 2 – 4 calls per day7. Served as a member of the pre-opening team and experienced the transition and termination process associated with the rebranding of Oakwood Premier Jakarta to 25hours Hotel The Oddbird Show less

  • Reservations Officer

    May 2022 - Nov 2022

  • Front Desk Agent

    Nov 2021 - Apr 2022
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  25hours Hotels

  Nov 2022 - now

  (Pre-Opening) Oakwood Premier Jakarta 347 Keys | rebranded to 25hours Hotel The Oddbird1. Reservation Officer pre-opening team and simultaneously task forced as Executive Secretary to GM2. Maintained and arranged 2–4 appointments for the GM calendar in a day3. Transcribed up to 3–5 minutes of meetings and dictations from the GM in a week4. Handled telephone incoming and outgoing calls approximately 3–4 times a day5. Drafted a routine or simple correspondence up to 5 times a day related to the GM as assigned6. Typed correspondence, memoranda, circulars, and confidential reports for GM7. Ensured that the day-to-day administrative needs are fulfilled8. Served as a member of the pre-opening team and experienced the transition and termination process associated with the rebranding of Oakwood Premier Jakarta to 25hours Hotel The Oddbird Show less

  • Revenue and Reservations Executive

    Dec 2023 - now

  • Executive Secretary to General Manager

    Nov 2022 - Dec 2023